GitHub allows you to do this (https://github.com/ros-planning/navigation2/community) and its useful so when others want to file tickets or PRs, we can create a recommended format or reminders to include important information.
Intel's librealsense2 repo has a good example of such a template (https://github.com/IntelRealSense/librealsense/issues/new)