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[Doc] Troubleshooting: add a WSL2 section (pinned memory gates, lingering workers) - #50784

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[Doc] Troubleshooting: add a WSL2 section (pinned memory gates, lingering workers)#50784
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Purpose

Adds a short WSL2 section to the troubleshooting guide covering two
vLLM-specific behaviors that are currently undocumented, plus brief pointers to
the general WSL caveats that come up in vLLM reports (#31124, #49861, #41933,
#41619, #39093).

Pinned host memory. VLLM_WSL2_ENABLE_PIN_MEMORY is defined in
vllm/envs.py but appears nowhere in the docs, and the behavior behind it has
two separate gates that are easy to conflate. In
CudaPlatformBase.is_pin_memory_available(), pinned memory is refused outright
on WSL2 kernels below 4.19.121 — the environment variable has no effect there
and the fix is wsl --update — while on newer kernels it is supported but left
disabled by default, so it needs an explicit opt-in. A user who sees
Using 'pin_memory=False' as WSL is detected currently has no documented way to
tell which of the two situations they are in.

Lingering workers after shutdown. Reported in #39093: Ctrl+C prints a clean
shutdown while worker processes keep holding the GPU and port, so the next start
fails with the address already in use. The section records pkill -f -9 vllm as
the workaround and links the open issue rather than presenting it as intended
behavior.

The closing paragraph is deliberately brief: mirrored networking for reaching a
0.0.0.0 server from Windows, and .wslconfig memory= / MAX_JOBS limiting
guest RAM and build parallelism.

Docs-only; no code or behavior changes.

Test Plan

  • pre-commit run --files docs/usage/troubleshooting.md.
  • Claims checked against the source on this branch rather than from memory: the
    4.19.121 gate and the default-off behavior are read from
    vllm/platforms/cuda.py::is_pin_memory_available, and the env var default
    from vllm/envs.py.

Test Result

pre-commit passes on the changed file (markdownlint Passed; code hooks report
no files to check, as expected for a docs-only change).


This PR was developed with AI assistance (Claude); I reviewed, adapted, and
verified the change myself.

…worker shutdown)

Documents the two vLLM-specific WSL2 gotchas -- the off-by-default
VLLM_WSL2_ENABLE_PIN_MEMORY opt-in (defined in envs.py but undocumented) and
lingering worker processes after shutdown -- with brief pointers to the general
WSL networking/memory caveats.

Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>
Signed-off-by: Manu Nicholas Jacob <manunicholasjacob@gmail.com>

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Claude Code Review

This pull request is from a fork — automated review is disabled. A repository maintainer can comment @claude review to run a one-time review.

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mergify Bot commented Aug 3, 2026

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Documentation preview: https://vllm--50784.org.readthedocs.build/en/50784/

@mergify mergify Bot added the documentation Improvements or additions to documentation label Aug 3, 2026
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