I can't enter my username

[jgoux]

Hello,

I'm trying to install the service but my username isn't accepted.

I have a microsoft account, and passing my email address gets me a "specified domain doesn't exist".

So I tried to get my local username using "net user" which is "Julien Goux", but as soon as I type it I got the error "invalid username", I can't even type my password.

Maybe it's because I have a space in my username?

[alansikora]

I have a similar issue and even when creating a new administrator user I still get the following error:

2019/11/22 11:29:14 failed to start wsl2host: could not start service: The service did not start due to a logon failure.

I tried all different combinations, changed password and username. No game.

[davidwudv]

same issue

[SolomonHD]

I've had similar issues in the past, going to Services App -> Right Click WSL2 Host -> Properties -> Log On Tab -> Browse -> Advanced -> Find Now -> [Select your proper username] -> Ok
Then make sure the selected user has the proper password, stop and restart the WSL2 Host service.

Fixed what issues I was having logging in.

[shayne]

Linked to this thread on Readme

[nickescobedo]

Tried using the fix from @SolomonHD but mine still doesn't start and says logon failure.

[shayne]

@nickescobedo sorry about that. Want to jump on Gitter and try to figure it out?

https://gitter.im/go-wsl2-host/community

[nickescobedo]

So we figured something else out. In addition to the username and password if you're still receiving The service did not start due to a logon failure it could mean that your user is not allowed to logon as a service.

You could have typed your password in correctly but if the security policy isn't set it still won't allow it.

The steps to check are:
Start > Administrative Tools > Local Security Policy > Local Policies > User Rights Assignment > Log on as a service

Make sure the user you set the user/pass for are allowed to log on as a service or it won't allow you.

Hope this helps someone and thank you again Shayne!

[tikarei]

Thanks, this solved my problem!

If you are on Windows 10 Home and do not have Local Security Policy under Administrative Tools, you can download and install it using a .bat script provided here: https://www.majorgeeks.com/content/page/how_to_enable_local_security_policy_in_windows_10_home.html

[MichaelBelgium]

Can't find any "WSL2 service" in the services app (windows 10 version 2004)

[mpetuska]

Has anyone managed to set this up with microsoft account (not local)?

[wujingquan]

Has anyone managed to set this up with microsoft account (not local)?

me! windows 10 version 2004

[bmo-at]

@wujingquan How did you do it? In what form did you enter your credentials?

[wafflepie]

Managed to start the service with a Microsoft account using the following steps:

1. I can't enter my username #10 (comment), i.e. select the proper user in services.msc. Entering the username from C:\Users\<username> during setup should be sufficient.
2. I can't enter my username #10 (comment), i.e. add the service logon permission to the user in "Local Security Policy".
3. Lock your computer via WinKey+L, then log in via the Microsoft account password (not via Windows Hello), this should be necessary just once. You might need to go to "Sign-in options" and disable the "Require Windows Hello sign-in for Microsoft accounts" to do so.