Error occurred when listening to the correct DB

[gunchensun]

During the installation of the "python3 -m scine_puffin -c puffin.yaml bootstrap" process, although some errors occurred, they were all resolved. However, when running the next step, "python3 -m scine_puffin -c puffin.yaml start", I encountered this error:

$ python3 -m scine_puffin -c puffin.yaml start
Traceback (most recent call last):
File "", line 198, in _run_module_as_main
File "", line 88, in _run_code
File "/home/linux/anaconda3/lib/python3.11/site-packages/scine_puffin/main.py", line 13, in
from .daemon import start_daemon, stop_daemon, check_environment
File "/home/linux/anaconda3/lib/python3.11/site-packages/scine_puffin/daemon.py", line 12, in
from .jobloop import check_setup, loop, slow_connect
File "/home/linux/anaconda3/lib/python3.11/site-packages/scine_puffin/jobloop.py", line 21, in
from .jobs.templates.job import Job
File "/home/linux/anaconda3/lib/python3.11/site-packages/scine_puffin/jobs/templates/job.py", line 26, in
import scine_database as db
File "/scratch/puffin/software/install/lib/python3.11/site-packages/scine_database/init.py", line 23, in
module = importlib.util.module_from_spec(spec)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
ImportError: /scratch/puffin/software/install/lib/libdatabase.so: undefined symbol: _ZN8mongocxx7v_noabi8instanceD1Ev

I don’t know what happened. What should I do? Thank you.

[weymutht]

Thanks for trying out our software!

Did you execute the step source puffin.sh before python3 -m scine_puffin -c puffin.yaml start?

If yes, could you maybe post the output of ldd /scratch/puffin/software/install/lib/libdatabase.so?