i cant eem to upgrade to enterprise as the billing is stuck

[blumangoes21]

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the enterprise upgrade button is stuck on infinite loop and is under process for hours. what do i do?

[blumangoes21]

How do i do that? I am a beginner here. Sorry for the inconvenience

[queenofcorgis]

If you are still experiencing this after clearing your cookies and using a different browser, the best place to go for answers to account-specific questions like this one is opening a ticket on our Support page. Please open a ticket with them :)

[blumangoes21]

I have created a ticket there and also tried on multiple browsers and multiple devices. But no success

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On Fri, 17 Oct, 2025, 6:52 pm Lili, ***@***.***> wrote: If you are still experiencing this after clearing your cookies and using a different browser, the best place to go for answers to account-specific questions like this one is opening a ticket on our Support page <https://support.github.com/contact>. Please open a ticket with them :) — Reply to this email directly, view it on GitHub <#177216 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AVQT4N4ANE4A23JR3LC4MFD3YDUSTAVCNFSM6AAAAACJOHOB46VHI2DSMVQWIX3LMV43URDJONRXK43TNFXW4Q3PNVWWK3TUHMYTINZQHE3TKMA> . You are receiving this because you authored the thread.Message ID: ***@***.***>