Initiating Manual Payouts on Stripe Connect {GitHub Sponsors}

[karia-ke]

Select Topic Area

Question

Body

Hi there 👋🏻
I'm fortunate enough to be a sponsored developer, and have received some payouts based on sponsorships I've received in the past.

However, in December, my payouts on Stripe switched from Automatic to Manual.

On consulting with Stripe & other developers on Reddit, I was recommended to GitHub, as they are the Stripe account managers.

I'm really hoping you can process my accumulated payouts & perhaps update my payout schedule.

It's tax filing season and this is really sticking out as a thorn in my foot.

Thanks for any assistance.
Happy & Prosperous New Year!

[mecodeatlas]

Hey @karia-ke, thanks for reaching out!

Our support team has received your ticket and is currently investigating what might be causing this behavior. No worries—they’ll get back to you as soon as they have an update!

[karia-ke]

Hey there!
I'm thankful for everyone involved taking their time to examine the situation & provide a just outcome.

The solution, for everyone with a similar inquiry, is to just contact support and be patient, however long it takes.

Problem Solved! and Thanks a Bunch @mecodeatlas & The Team at GitHub.

🫶🏻

[Anshgrover23]

@mecodeatlas Can you also check I have the same Issue also this one.

[mohan-bee]

@Anshgrover23 Now are you able to get the payout from stripe !

[Anshgrover23]

@mohan-bee yes.

[Ziqhoulets]

how can i get my payout..!!!😭😭

[SUCHMOKUO]

@karia-ke @Anshgrover23 Hi, May I know how long did it take them to fix the issue since you submitted the ticket? I'd like to see a reference to how long it took to resolve because I submitted it a week ago and still no one has responded to me...

[Anshgrover23]

@SUCHMOKUO i don't know about their standard procedure to reply back but in my case, they have replied me within like 10 days or something.

[SUCHMOKUO]

Thank you for the info! 😄

[algobasket]

Can anyone help I'm also facing the same issue, my payout changed from automatic into manual.

[Anshgrover23]

@algobasket no worries, just raise a ticket in github support. it will be solved.

[algobasket]

@algobasket no worries, just raise a ticket in github support. it will be solved.

I already raised a ticket, do you know how long it gonna take ?

[karia-ke]

@algobasket 7-10 days... but they'll for sure solve it

[algobasket]

@algobasket 7-10 days... but they'll for sure solve it

Thank you