organize and add ops guides

[qrkourier]

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Name	Status	Preview	Updated (UTC)
ziti-doc	⬜️ Ignored (Inspect)	Visit Preview	May 1, 2024 5:22pm

[qrkourier]

Copying feedback from #814 because aggregating changes in this branch

@dovholuknf wrote:

On the whole, there feels like a fair bit of reference-type-words mixed throughout that probably don't belong in a guide-type document. Would you go through and find anything that feels reference-ish and unecessary and remove? IPC Agent is not necessary to understand, SNI and ALPN seem to be reference-related not guide-related to me. There might be other stuff that could be trimmed out as well but as I read through those sorts of things are striking me as not really being inline with what a 'guide' is. some bit of it, is necessary but this should focus more bringing it up and how, not the details under it. it does make me feel like there's some kind of related reference material here that could be exctracted and moved to reference