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Files are not deleted from S3 (primary) #20333
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0. Needs triagePending check for reproducibility or if it fits our roadmapPending check for reproducibility or if it fits our roadmap25-feedbackbugfeature: object storagefeature: trashbinneeds reviewNeeds review to determine if still applicable or covered by other IssuesNeeds review to determine if still applicable or covered by other Issues
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0. Needs triagePending check for reproducibility or if it fits our roadmapPending check for reproducibility or if it fits our roadmap25-feedbackbugfeature: object storagefeature: trashbinneeds reviewNeeds review to determine if still applicable or covered by other IssuesNeeds review to determine if still applicable or covered by other Issues
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Steps to reproduce
Expected behaviour
Trashbin should be empty correctly
Actual behaviour
After some time, an error appears (Error while empty trash). Reloading the page shows no more files either in the Files or Trashbin.
But files still on the Object Storage, here OBJECTS and SIZE:
Before these test operations (upload, delete...)
Following commands had been executed (after):
One user has reported that interface show he is "using" 1,9Gb of storage, but he has NO FILES or FOLDERS at all, either in FILES or TRASHBIN in a production instance.
Server configuration
Operating system: Ubuntu 18.04
Web server: Nginx 17
Database: MariaDB 10.4
PHP version: 7.3
Nextcloud version: (see Nextcloud admin page) 18.0.3
Updated from an older Nextcloud/ownCloud or fresh install: Fresh install
Where did you install Nextcloud from: Official sources
Signing status:
Signing status
List of activated apps:
App list
Nextcloud configuration:
Config report
Logs are completely empty (we have just fired up a test instance, and test this use case).
Similar to #17744