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area:teamTeam management and collaborationTeam management and collaborationarea:ticketsTickets/views areaTickets/views area
Description
Description
Add the ability to @mention and tag users in ticket replies/comments, similar to how GitHub, Slack, and other collaboration tools work.
Expected Behavior
- When typing
@in a comment, show a dropdown of available users - Autocomplete user names as you type
- Mentioned users should be visually highlighted in the comment
- (Future) Mentioned users could receive notifications
Use Cases
- Tag team members for attention on specific tickets
- Assign follow-up tasks within comments
- Loop in subject matter experts for complex issues
Technical Considerations
- Use existing
/api/devops/usersor team members data for autocomplete - Consider debouncing the user search
- Store mentions as plain text (e.g.,
@username) for Azure DevOps compatibility
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area:teamTeam management and collaborationTeam management and collaborationarea:ticketsTickets/views areaTickets/views area