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Ibexa Commerce product guide added
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| title: Ibexa Commerce | ||
| description: Discover Ibexa Commerce and its essential features, capabilities and benefits. | ||
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| # Ibexa DXP Commerce edition product guide | ||
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| ## What is [[= product_name_com =]] | ||
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| [[= product_name_com =]] is the most powerful edition offered by [[= product_name_base =]]. | ||
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| It assists you in managing each aspect of your customers' journey by combining content management, customization, and commerce functions into a single, dedicated solution. | ||
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| [[= product_name_com =]] offers a streamlined, unified platform where you can personalize each aspect of the online shopping experience. | ||
| You can completely revamp your online stores and give your consumers exceptional purchasing experiences, from first contact to post-purchase support. | ||
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| ## Availability | ||
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| To start using [[= product_name_com =]], you need to purchase a product license. | ||
| For more information, see [[[= product_name_com =]] license pricing](https://www.ibexa.co/products/pricing?tab=3). | ||
| You can also [contact us](https://www.ibexa.co/about-ibexa/contact-us) or [one of our partners](https://www.ibexa.co/partners). | ||
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| ## How it works | ||
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| ### Technical backstage | ||
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| With an active license, you can start the [installation process](install_ibexa_dxp.md) that uses the Composer. | ||
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| [[= product_name_com =]] is based on [Symfony]([[= symfony_doc =]]). | ||
| With a help of documentation and trainings, any developer familiar with Symfony or even PHP alone can learn how to use available extension points and extend the platform. | ||
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| Version control systems and environment variables allow you to deploy your extensions and settings on several environments, such as [Ibexa Cloud](ibexa_cloud_guide.md). | ||
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| [[= product_name_com =]] is built on [[[= product_name_exp =]]](experience.md) and includes all bundles, APIs, and features that come with both [Headless](headless.md#core-features) and [Experience](experience.md#core-features) editions. | ||
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| ## Capabilities and benefits | ||
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| With [[= product_name_com =]] you can focus on accelerating your transformation into a fully-fledged eCommerce. | ||
| It comes with all the necessary tools: customized catalogs, integration with CDP, personalized checkout workflows, payment gateway integration, transactional emails, and more. | ||
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| ### Core features | ||
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| [[= product_name_com =]] includes all the features you need to launch your online store and reduce the time it takes to go live. | ||
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| #### Order management | ||
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| With the advanced [Order management]([[= user_doc =]]/commerce/order_management/order_management/) tools, you can manage orders with ease. | ||
| Depending on your permissions, you can search for orders, review their details and updates, track completion status, and cancel orders that are created when store customers purchase products. | ||
| When searching for orders, you can use filters to save time and reduce effort. | ||
| Order management is strongly connected with other components of the Commerce offering, such as [Cart](cart.md) and [Checkout](checkout.md), so users can speed up the process by uploading an order list or repeating previous transactions. | ||
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| #### Payment management | ||
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| The [Payment](payment.md) component allows users to search for payment methods and payments, create new and manage existing payments and payment methods, and filter search results. | ||
| Users can also enable or disable payment methods, change payment details, and cancel payments, depending on their role. | ||
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| #### Shipping management | ||
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| With the [Shipping](shipping_management.md) component users can create and manage shipments, search for shipments, filter search results, and define and manage various shipping methods. | ||
| Depending on their role, users can also enable or disable shipping methods, change status of shipments, and cancel shipments. | ||
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| #### Storefront | ||
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| The [Storefront](storefront.md) package includes a starter kit for developers. | ||
| It is a foundational set of components that developers can customize and extend to create their own web store implementations. | ||
| It contains default UI components and widgets that can be modified to [create a customized web store](customize_storefront_layout.md). | ||
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| #### Relevant faceted search | ||
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| Search becomes crucial when your product catalog is extensive. | ||
| Products can be sorted according to a variety of criteria using faceted search. | ||
| The value it brings makes it a vital component in merchandizing. | ||
| You can set up your search engine using [[= product_name_com =]] to help clients find what they're looking for more easily, which could result in more purchases. | ||
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| #### Catalog management | ||
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| [[= product_name_com =]] gives you the ability to manage your product repository - [PIM](pim_guide.md), and construct an infinite number of product catalogs, each with unique prices, to further customize the experience for your customers. | ||
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| #### Transactional emails | ||
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| Commerce allows you to send transactional emails - messages that [[= product_name_base =]] can send through the [Actito](https://www.actito.com/en-BE/) gateway to your end-users. | ||
| These emails include notifications about changes in the status of various actions taken in relation to your commerce presence. | ||
| With this feature you can also [create email campaigns](transactional_emails.md##create-email-campaigns) to engage users and increase sales. | ||
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| ### Use cases | ||
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| #### Create personalized shipping experience | ||
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| Use [Ibexa Personalization]([[= user_doc =]]/personalization/use_cases/#ecommerce) to transform your online stores and give your consumers great buying experiences, from initial contact to post-purchase support. | ||
| No matter how complicated your product or sales process are, you can present your offer in an approachable way. | ||
| Creating engaging and personalized shopping experiences with targeted offers and recommendations helps you boost sales. | ||
| Within eCommerce, product recommendations can assist users in finding the exact item that meets their needs. | ||
| Recommendations can be used to propose related, alternative, or complimentary products to users who are unsure what to buy. | ||
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| #### Use effective merchandising | ||
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| Merchandising assists in keeping the consistency of the brand and providing customized product recommendations with captivating visuals and powerful search features. | ||
| You can engage your customers with eye-catching graphics and information. | ||
| The search engine makes it easy to find what they're looking for by providing quick and easy access to the product catalogs. | ||
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| The customer experience takes an important step forward by facilitating financial transactions through the use of powerful, individualized product suggestions provided by [[= product_name_com =]] and unique pricing for various customer groups. | ||
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| #### Launch consumer-facing web stores | ||
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| [[= product_name_com =]] comes with all the features you need to launch and manage your web store, like storefront starter kit, real-time cart management, stock inventory, catalog management, and more. | ||
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| This edition is designed for complex enterprises and is fully customizable. | ||
| It enables you to design flawless sales experiences regardless of the complexity of your business model. | ||
| You can create online store that really fits your needs. | ||
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| #### Increase B2B sales | ||
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| [[= product_name_com =]] contains the best B2B features to help you speed up your digital transformation, such as corporate account management, tailored catalogs, customized workflows, effortless reordering, custom pricing, and more. | ||
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| #### Automate business processes | ||
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| With [[= product_name_com =]], the automation process becomes easier, which is essential if your company wants to do more with less effort. | ||
| It comes with all capabilities, including order and inventory management, customer data and custom pricing, which are needed to achieve it. | ||
| You can integrate with over 1,300 standard apps, including your CRM, ERP, PIM and DAM systems, and build custom connectors. | ||
| Also, you can use the ready-to-use pre-designed templates. | ||
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