FIA 2.3.2x/2.4 not working on some Windows Server 2012R2

[pszafer]

Hi,

From September on some WS2012R2 agent is not working properly.
Is it not doing inventory at all.
About machines, both has hyper-v service installed and that's all what is different than other our WS2012R2, on which agent is working properly..

Here is debug log:

[Mon Oct 30 21:44:41 2017][debug] FusionInventory Agent (2.3.21)
[Mon Oct 30 21:44:41 2017][debug] Configuration directory: C:\Program Files\FusionInventory-Agent/etc
[Mon Oct 30 21:44:41 2017][debug] Data directory: C:\Program Files\FusionInventory-Agent/share
[Mon Oct 30 21:44:41 2017][debug] Storage directory: C:\Program Files\FusionInventory-Agent/var
[Mon Oct 30 21:44:41 2017][debug] Lib directory: C:\Program Files\FusionInventory-Agent/perl/agent
[Mon Oct 30 21:44:41 2017][debug] [target server0] Next server contact planned for Mon Oct 30 21:43:04 2017
[Mon Oct 30 21:44:41 2017][debug2] getAvailableTasks() : add of task Collect version 2.4.0
[Mon Oct 30 21:44:41 2017][debug2] getAvailableTasks() : add of task Deploy version 2.4
[Mon Oct 30 21:44:41 2017][debug2] getAvailableTasks() : add of task ESX version 2.2.2
[Mon Oct 30 21:44:41 2017][debug2] getAvailableTasks() : add of task Inventory version 1.3
[Mon Oct 30 21:44:41 2017][debug2] getAvailableTasks() : add of task NetDiscovery version 2.3
[Mon Oct 30 21:44:41 2017][debug2] getAvailableTasks() : add of task NetInventory version 2.3
[Mon Oct 30 21:44:41 2017][debug2] getAvailableTasks() : add of task WakeOnLan version 2.2
[Mon Oct 30 21:44:41 2017][debug2] isParamArrayAndFilled('tasks') : false
[Mon Oct 30 21:44:41 2017][debug] Available tasks:
[Mon Oct 30 21:44:41 2017][debug] - Inventory: 1.3
[Mon Oct 30 21:44:41 2017][debug] - Deploy: 2.4
[Mon Oct 30 21:44:41 2017][debug] - NetInventory: 2.3
[Mon Oct 30 21:44:41 2017][debug] - ESX: 2.2.2
[Mon Oct 30 21:44:41 2017][debug] - Collect: 2.4.0
[Mon Oct 30 21:44:41 2017][debug] - NetDiscovery: 2.3
[Mon Oct 30 21:44:41 2017][debug] - WakeOnLan: 2.2
[Mon Oct 30 21:44:41 2017][debug] Planned tasks:
[Mon Oct 30 21:44:41 2017][debug] - Inventory: 1.3
[Mon Oct 30 21:44:41 2017][debug] - Deploy: 2.4
[Mon Oct 30 21:44:41 2017][debug] - NetInventory: 2.3
[Mon Oct 30 21:44:41 2017][debug] - ESX: 2.2.2
[Mon Oct 30 21:44:41 2017][debug] - Collect: 2.4.0
[Mon Oct 30 21:44:41 2017][debug] - NetDiscovery: 2.3
[Mon Oct 30 21:44:41 2017][debug] - WakeOnLan: 2.2
[Mon Oct 30 21:44:41 2017][debug] Provided by Teclib
[Mon Oct 30 21:44:41 2017][debug] Installer built with Appveyor on Mon Jul 31 16:08:56 UTC 2017
[Mon Oct 30 21:44:41 2017][info] FusionInventory Agent service starting
[Mon Oct 30 21:44:41 2017][debug] [http server] HTTPD service started on port 62354
[Mon Oct 30 21:44:43 2017][debug] Agent memory usage before freeing memory: 90468352
[Mon Oct 30 21:44:43 2017][info] FusionInventory Agent memory usage: 2801664
[Mon Oct 30 21:44:43 2017][debug] Running in background mode
[Mon Oct 30 21:44:43 2017][debug] [http client] Using Compress::Zlib for compression
[Mon Oct 30 21:44:43 2017][info] sending prolog request to server server0
[Mon Oct 30 21:44:43 2017][debug2] [http client] sending message:
 <?xml version="1.0" encoding="UTF-8" ?>
<REQUEST>
  <DEVICEID>HYPERV1.localdomain-2017-10-30-21-42-31</DEVICEID>
  <QUERY>PROLOG</QUERY>
  <TOKEN>12345678</TOKEN>
</REQUEST>
[Mon Oct 30 21:45:03 2017][debug2] format: Zlib
[Mon Oct 30 21:45:03 2017][debug2] [http client] receiving message:
 <?xml version="1.0" encoding="UTF-8"?>
<REPLY>
   <RESPONSE>SEND</RESPONSE>
   <PROLOG_FREQ>4</PROLOG_FREQ>
</REPLY>
[Mon Oct 30 21:45:04 2017][debug] forking process 0 to handle task Inventory
[Mon Oct 30 21:45:04 2017][debug] [http server] request / from client 127.0.0.1
[Mon Oct 30 21:45:04 2017][debug] [http server] response status 200
[Mon Oct 30 21:45:04 2017][info] running task Inventory
[Mon Oct 30 21:45:04 2017][debug2] module FusionInventory::Agent::Task::Inventory::AIX disabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::AIX::CPU disabled: implicit dependency FusionInventory::Agent::Task::Inventory::AIX not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::AIX::Controllers disabled: implicit dependency FusionInventory::Agent::Task::Inventory::AIX not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::AIX::Drives disabled: implicit dependency FusionInventory::Agent::Task::Inventory::AIX not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::AIX::LVM disabled: implicit dependency FusionInventory::Agent::Task::Inventory::AIX not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::AIX::Memory disabled: implicit dependency FusionInventory::Agent::Task::Inventory::AIX not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::AIX::Modems disabled: implicit dependency FusionInventory::Agent::Task::Inventory::AIX not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::AIX::Networks disabled: implicit dependency FusionInventory::Agent::Task::Inventory::AIX not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::AIX::Slots disabled: implicit dependency FusionInventory::Agent::Task::Inventory::AIX not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::AIX::Softwares disabled: implicit dependency FusionInventory::Agent::Task::Inventory::AIX not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::AIX::Sounds disabled: implicit dependency FusionInventory::Agent::Task::Inventory::AIX not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::AIX::Storages disabled: implicit dependency FusionInventory::Agent::Task::Inventory::AIX not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::AIX::Videos disabled: implicit dependency FusionInventory::Agent::Task::Inventory::AIX not enabled
[Mon Oct 30 21:45:04 2017][debug2] module FusionInventory::Agent::Task::Inventory::BSD disabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::BSD::Alpha disabled: implicit dependency FusionInventory::Agent::Task::Inventory::BSD not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::BSD::CPU disabled: implicit dependency FusionInventory::Agent::Task::Inventory::BSD not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::BSD::Drives disabled: implicit dependency FusionInventory::Agent::Task::Inventory::BSD not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::BSD::MIPS disabled: implicit dependency FusionInventory::Agent::Task::Inventory::BSD not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::BSD::Memory disabled: implicit dependency FusionInventory::Agent::Task::Inventory::BSD not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::BSD::Networks disabled: implicit dependency FusionInventory::Agent::Task::Inventory::BSD not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::BSD::SPARC disabled: implicit dependency FusionInventory::Agent::Task::Inventory::BSD not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::BSD::Softwares disabled: implicit dependency FusionInventory::Agent::Task::Inventory::BSD not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::BSD::Storages disabled: implicit dependency FusionInventory::Agent::Task::Inventory::BSD not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::BSD::Storages::Megaraid disabled: implicit dependency FusionInventory::Agent::Task::Inventory::BSD::Storages not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::BSD::Uptime disabled: implicit dependency FusionInventory::Agent::Task::Inventory::BSD not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::BSD::i386 disabled: implicit dependency FusionInventory::Agent::Task::Inventory::BSD not enabled
[Mon Oct 30 21:45:04 2017][debug2] module FusionInventory::Agent::Task::Inventory::Generic::Arch disabled
[Mon Oct 30 21:45:04 2017][debug2] module FusionInventory::Agent::Task::Inventory::Generic::Domains disabled
[Mon Oct 30 21:45:04 2017][debug2] module FusionInventory::Agent::Task::Inventory::Generic::Environment disabled
[Mon Oct 30 21:45:04 2017][debug2] module FusionInventory::Agent::Task::Inventory::Generic::Firewall::Systemd disabled
[Mon Oct 30 21:45:04 2017][debug2] module FusionInventory::Agent::Task::Inventory::Generic::Firewall::Ufw disabled
[Mon Oct 30 21:45:04 2017][debug2] module FusionInventory::Agent::Task::Inventory::Generic::Hostname disabled
[Mon Oct 30 21:45:04 2017][debug2] module FusionInventory::Agent::Task::Inventory::Generic::Ipmi disabled
[Mon Oct 30 21:45:04 2017][debug2] module FusionInventory::Agent::Task::Inventory::Generic::Networks::iLO disabled
[Mon Oct 30 21:45:04 2017][debug2] module FusionInventory::Agent::Task::Inventory::Generic::PCI disabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::Generic::PCI::Controllers disabled: implicit dependency FusionInventory::Agent::Task::Inventory::Generic::PCI not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::Generic::PCI::Modems disabled: implicit dependency FusionInventory::Agent::Task::Inventory::Generic::PCI not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::Generic::PCI::Sounds disabled: implicit dependency FusionInventory::Agent::Task::Inventory::Generic::PCI not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::Generic::PCI::Videos disabled: implicit dependency FusionInventory::Agent::Task::Inventory::Generic::PCI not enabled
[Mon Oct 30 21:45:04 2017][debug2] module FusionInventory::Agent::Task::Inventory::Generic::Printers disabled
[Mon Oct 30 21:45:04 2017][debug2] module FusionInventory::Agent::Task::Inventory::Generic::Processes disabled
[Mon Oct 30 21:45:04 2017][debug2] module FusionInventory::Agent::Task::Inventory::Generic::Remote_Mgmt::TeamViewer disabled
[Mon Oct 30 21:45:04 2017][debug2] module FusionInventory::Agent::Task::Inventory::Generic::Rudder disabled
[Mon Oct 30 21:45:04 2017][debug2] module FusionInventory::Agent::Task::Inventory::Generic::SSH disabled
[Mon Oct 30 21:45:04 2017][debug2] module FusionInventory::Agent::Task::Inventory::Generic::Softwares::Deb disabled
[Mon Oct 30 21:45:04 2017][debug2] module FusionInventory::Agent::Task::Inventory::Generic::Softwares::Gentoo disabled
[Mon Oct 30 21:45:04 2017][debug2] module FusionInventory::Agent::Task::Inventory::Generic::Softwares::Pacman disabled
[Mon Oct 30 21:45:04 2017][debug2] module FusionInventory::Agent::Task::Inventory::Generic::Softwares::RPM disabled
[Mon Oct 30 21:45:04 2017][debug] [http server] request /favicon.ico from client 127.0.0.1
[Mon Oct 30 21:45:04 2017][debug] [http server] response status 200
[Mon Oct 30 21:45:04 2017][debug2] module FusionInventory::Agent::Task::Inventory::Generic::Softwares::Slackware disabled
[Mon Oct 30 21:45:04 2017][debug2] module FusionInventory::Agent::Task::Inventory::Generic::Storages::3ware disabled
[Mon Oct 30 21:45:04 2017][debug2] module FusionInventory::Agent::Task::Inventory::Generic::Storages::HP disabled
[Mon Oct 30 21:45:04 2017][debug2] module FusionInventory::Agent::Task::Inventory::Generic::USB disabled
[Mon Oct 30 21:45:04 2017][debug2] module FusionInventory::Agent::Task::Inventory::Generic::Users disabled
[Mon Oct 30 21:45:04 2017][debug2] module FusionInventory::Agent::Task::Inventory::HPUX disabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::HPUX::Bios disabled: implicit dependency FusionInventory::Agent::Task::Inventory::HPUX not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::HPUX::CPU disabled: implicit dependency FusionInventory::Agent::Task::Inventory::HPUX not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::HPUX::Controllers disabled: implicit dependency FusionInventory::Agent::Task::Inventory::HPUX not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::HPUX::Drives disabled: implicit dependency FusionInventory::Agent::Task::Inventory::HPUX not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::HPUX::MP disabled: implicit dependency FusionInventory::Agent::Task::Inventory::HPUX not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::HPUX::Memory disabled: implicit dependency FusionInventory::Agent::Task::Inventory::HPUX not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::HPUX::Networks disabled: implicit dependency FusionInventory::Agent::Task::Inventory::HPUX not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::HPUX::Slots disabled: implicit dependency FusionInventory::Agent::Task::Inventory::HPUX not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::HPUX::Softwares disabled: implicit dependency FusionInventory::Agent::Task::Inventory::HPUX not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::HPUX::Storages disabled: implicit dependency FusionInventory::Agent::Task::Inventory::HPUX not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::HPUX::Uptime disabled: implicit dependency FusionInventory::Agent::Task::Inventory::HPUX not enabled
[Mon Oct 30 21:45:04 2017][debug2] module FusionInventory::Agent::Task::Inventory::Linux disabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::Linux::ARM disabled: implicit dependency FusionInventory::Agent::Task::Inventory::Linux not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::Linux::ARM::Board disabled: implicit dependency FusionInventory::Agent::Task::Inventory::Linux::ARM not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::Linux::ARM::CPU disabled: implicit dependency FusionInventory::Agent::Task::Inventory::Linux::ARM not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::Linux::Alpha disabled: implicit dependency FusionInventory::Agent::Task::Inventory::Linux not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::Linux::Alpha::CPU disabled: implicit dependency FusionInventory::Agent::Task::Inventory::Linux::Alpha not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::Linux::Distro disabled: implicit dependency FusionInventory::Agent::Task::Inventory::Linux not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::Linux::Distro::LSB disabled: implicit dependency FusionInventory::Agent::Task::Inventory::Linux::Distro not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::Linux::Distro::NonLSB disabled: implicit dependency FusionInventory::Agent::Task::Inventory::Linux::Distro not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::Linux::Drives disabled: implicit dependency FusionInventory::Agent::Task::Inventory::Linux not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::Linux::Inputs disabled: implicit dependency FusionInventory::Agent::Task::Inventory::Linux not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::Linux::LVM disabled: implicit dependency FusionInventory::Agent::Task::Inventory::Linux not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::Linux::MIPS disabled: implicit dependency FusionInventory::Agent::Task::Inventory::Linux not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::Linux::MIPS::CPU disabled: implicit dependency FusionInventory::Agent::Task::Inventory::Linux::MIPS not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::Linux::Memory disabled: implicit dependency FusionInventory::Agent::Task::Inventory::Linux not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::Linux::Networks disabled: implicit dependency FusionInventory::Agent::Task::Inventory::Linux not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::Linux::Networks::FibreChannel disabled: implicit dependency FusionInventory::Agent::Task::Inventory::Linux::Networks not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::Linux::PowerPC disabled: implicit dependency FusionInventory::Agent::Task::Inventory::Linux not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::Linux::PowerPC::Bios disabled: implicit dependency FusionInventory::Agent::Task::Inventory::Linux::PowerPC not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::Linux::PowerPC::CPU disabled: implicit dependency FusionInventory::Agent::Task::Inventory::Linux::PowerPC not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::Linux::SPARC disabled: implicit dependency FusionInventory::Agent::Task::Inventory::Linux not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::Linux::SPARC::CPU disabled: implicit dependency FusionInventory::Agent::Task::Inventory::Linux::SPARC not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::Linux::Storages disabled: implicit dependency FusionInventory::Agent::Task::Inventory::Linux not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::Linux::Storages::Adaptec disabled: implicit dependency FusionInventory::Agent::Task::Inventory::Linux::Storages not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::Linux::Storages::Lsilogic disabled: implicit dependency FusionInventory::Agent::Task::Inventory::Linux::Storages not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::Linux::Storages::Megacli disabled: implicit dependency FusionInventory::Agent::Task::Inventory::Linux::Storages not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::Linux::Storages::Megaraid disabled: implicit dependency FusionInventory::Agent::Task::Inventory::Linux::Storages not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::Linux::Storages::ServeRaid disabled: implicit dependency FusionInventory::Agent::Task::Inventory::Linux::Storages not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::Linux::Uptime disabled: implicit dependency FusionInventory::Agent::Task::Inventory::Linux not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::Linux::Videos disabled: implicit dependency FusionInventory::Agent::Task::Inventory::Linux not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::Linux::i386 disabled: implicit dependency FusionInventory::Agent::Task::Inventory::Linux not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::Linux::i386::CPU disabled: implicit dependency FusionInventory::Agent::Task::Inventory::Linux::i386 not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::Linux::m68k disabled: implicit dependency FusionInventory::Agent::Task::Inventory::Linux not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::Linux::m68k::CPU disabled: implicit dependency FusionInventory::Agent::Task::Inventory::Linux::m68k not enabled
[Mon Oct 30 21:45:04 2017][debug2] module FusionInventory::Agent::Task::Inventory::MacOS disabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::MacOS::Batteries disabled: implicit dependency FusionInventory::Agent::Task::Inventory::MacOS not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::MacOS::Bios disabled: implicit dependency FusionInventory::Agent::Task::Inventory::MacOS not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::MacOS::CPU disabled: implicit dependency FusionInventory::Agent::Task::Inventory::MacOS not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::MacOS::Drives disabled: implicit dependency FusionInventory::Agent::Task::Inventory::MacOS not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::MacOS::Firewall disabled: implicit dependency FusionInventory::Agent::Task::Inventory::MacOS not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::MacOS::Hostname disabled: implicit dependency FusionInventory::Agent::Task::Inventory::MacOS not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::MacOS::License disabled: implicit dependency FusionInventory::Agent::Task::Inventory::MacOS not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::MacOS::Memory disabled: implicit dependency FusionInventory::Agent::Task::Inventory::MacOS not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::MacOS::Networks disabled: implicit dependency FusionInventory::Agent::Task::Inventory::MacOS not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::MacOS::Printers disabled: implicit dependency FusionInventory::Agent::Task::Inventory::MacOS not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::MacOS::Softwares disabled: implicit dependency FusionInventory::Agent::Task::Inventory::MacOS not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::MacOS::Sound disabled: implicit dependency FusionInventory::Agent::Task::Inventory::MacOS not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::MacOS::Storages disabled: implicit dependency FusionInventory::Agent::Task::Inventory::MacOS not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::MacOS::USB disabled: implicit dependency FusionInventory::Agent::Task::Inventory::MacOS not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::MacOS::Uptime disabled: implicit dependency FusionInventory::Agent::Task::Inventory::MacOS not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::MacOS::Videos disabled: implicit dependency FusionInventory::Agent::Task::Inventory::MacOS not enabled
[Mon Oct 30 21:45:04 2017][debug2] module FusionInventory::Agent::Task::Inventory::Solaris disabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::Solaris::Bios disabled: implicit dependency FusionInventory::Agent::Task::Inventory::Solaris not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::Solaris::CPU disabled: implicit dependency FusionInventory::Agent::Task::Inventory::Solaris not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::Solaris::Controllers disabled: implicit dependency FusionInventory::Agent::Task::Inventory::Solaris not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::Solaris::Drives disabled: implicit dependency FusionInventory::Agent::Task::Inventory::Solaris not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::Solaris::Memory disabled: implicit dependency FusionInventory::Agent::Task::Inventory::Solaris not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::Solaris::Networks disabled: implicit dependency FusionInventory::Agent::Task::Inventory::Solaris not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::Solaris::Slots disabled: implicit dependency FusionInventory::Agent::Task::Inventory::Solaris not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::Solaris::Softwares disabled: implicit dependency FusionInventory::Agent::Task::Inventory::Solaris not enabled
[Mon Oct 30 21:45:04 2017][debug2]   FusionInventory::Agent::Task::Inventory::Solaris::Storages disabled: implicit dependency FusionInventory::Agent::Task::Inventory::Solaris not enabled
[Mon Oct 30 21:45:04 2017][debug2] module FusionInventory::Agent::Task::Inventory::Virtualization::Docker disabled
[Mon Oct 30 21:45:04 2017][debug2] module FusionInventory::Agent::Task::Inventory::Virtualization::Hpvm disabled
[Mon Oct 30 21:45:04 2017][debug2] module FusionInventory::Agent::Task::Inventory::Virtualization::Jails disabled
[Mon Oct 30 21:45:04 2017][debug2] module FusionInventory::Agent::Task::Inventory::Virtualization::Libvirt disabled
[Mon Oct 30 21:45:04 2017][debug2] module FusionInventory::Agent::Task::Inventory::Virtualization::Lxc disabled
[Mon Oct 30 21:45:04 2017][debug2] module FusionInventory::Agent::Task::Inventory::Virtualization::Lxd disabled
[Mon Oct 30 21:45:04 2017][debug2] module FusionInventory::Agent::Task::Inventory::Virtualization::Parallels disabled
[Mon Oct 30 21:45:04 2017][debug2] module FusionInventory::Agent::Task::Inventory::Virtualization::Qemu disabled
[Mon Oct 30 21:45:04 2017][debug2] module FusionInventory::Agent::Task::Inventory::Virtualization::SolarisZones disabled
[Mon Oct 30 21:45:04 2017][debug2] module FusionInventory::Agent::Task::Inventory::Virtualization::VirtualBox disabled
[Mon Oct 30 21:45:04 2017][debug2] module FusionInventory::Agent::Task::Inventory::Virtualization::Virtuozzo disabled
[Mon Oct 30 21:45:04 2017][debug2] module FusionInventory::Agent::Task::Inventory::Virtualization::VmWareDesktop disabled
[Mon Oct 30 21:45:04 2017][debug2] module FusionInventory::Agent::Task::Inventory::Virtualization::VmWareESX disabled
[Mon Oct 30 21:45:04 2017][debug2] module FusionInventory::Agent::Task::Inventory::Virtualization::Vserver disabled
[Mon Oct 30 21:45:04 2017][debug2] module FusionInventory::Agent::Task::Inventory::Virtualization::Xen disabled
[Mon Oct 30 21:45:04 2017][debug2] module FusionInventory::Agent::Task::Inventory::Virtualization::XenCitrixServer disabled
[Mon Oct 30 21:45:05 2017][debug2] module FusionInventory::Agent::Task::Inventory::Win32::Registry disabled
[Mon Oct 30 21:45:05 2017][debug] module FusionInventory::Agent::Task::Inventory::Win32::Bios disabled because of FusionInventory::Agent::Task::Inventory::Generic::Dmidecode::Bios
[Mon Oct 30 21:45:05 2017][debug] module FusionInventory::Agent::Task::Inventory::Win32::Memory disabled because of FusionInventory::Agent::Task::Inventory::Generic::Dmidecode
[Mon Oct 30 21:45:05 2017][debug] Running FusionInventory::Agent::Task::Inventory::AccessLog
[Mon Oct 30 21:45:05 2017][debug] Running FusionInventory::Agent::Task::Inventory::Generic
[Mon Oct 30 21:45:05 2017][debug] Running FusionInventory::Agent::Task::Inventory::Generic::Dmidecode
[Mon Oct 30 21:45:05 2017][debug] Running FusionInventory::Agent::Task::Inventory::Generic::Dmidecode::Battery
[Mon Oct 30 21:45:05 2017][debug2] executing dmidecode
[Mon Oct 30 21:45:05 2017][debug] Running FusionInventory::Agent::Task::Inventory::Generic::Dmidecode::Bios
[Mon Oct 30 21:45:05 2017][debug2] executing dmidecode
[Mon Oct 30 21:45:05 2017][debug] Running FusionInventory::Agent::Task::Inventory::Virtualization
[Mon Oct 30 21:45:05 2017][debug] Running FusionInventory::Agent::Task::Inventory::Virtualization::Vmsystem
[Mon Oct 30 21:45:05 2017][debug] Running FusionInventory::Agent::Task::Inventory::Win32
[Mon Oct 30 21:45:05 2017][debug] Running FusionInventory::Agent::Task::Inventory::Win32::OS
[Mon Oct 30 21:45:05 2017][debug] Running FusionInventory::Agent::Task::Inventory::Generic::Dmidecode::Memory
[Mon Oct 30 21:45:05 2017][debug2] executing dmidecode
[Mon Oct 30 21:45:05 2017][debug] Running FusionInventory::Agent::Task::Inventory::Generic::Dmidecode::Ports
[Mon Oct 30 21:45:05 2017][debug2] executing dmidecode
[Mon Oct 30 21:45:05 2017][debug] Running FusionInventory::Agent::Task::Inventory::Generic::Dmidecode::Slots
[Mon Oct 30 21:45:05 2017][debug2] executing dmidecode
[Mon Oct 30 21:45:05 2017][debug] Running FusionInventory::Agent::Task::Inventory::Generic::Firewall
[Mon Oct 30 21:45:05 2017][debug] Running FusionInventory::Agent::Task::Inventory::Generic::Networks
[Mon Oct 30 21:45:05 2017][debug] Running FusionInventory::Agent::Task::Inventory::Generic::Remote_Mgmt
[Mon Oct 30 21:45:05 2017][debug] Running FusionInventory::Agent::Task::Inventory::Generic::Screen
[Mon Oct 30 21:45:05 2017][debug] Running FusionInventory::Agent::Task::Inventory::Generic::Softwares
[Mon Oct 30 21:45:05 2017][debug] Running FusionInventory::Agent::Task::Inventory::Generic::Storages
[Mon Oct 30 21:45:05 2017][debug] Running FusionInventory::Agent::Task::Inventory::Generic::Timezone
[Mon Oct 30 21:45:05 2017][debug] Using DateTime::TimeZone to get the timezone name
[Mon Oct 30 21:45:05 2017][debug] Running FusionInventory::Agent::Task::Inventory::Provider
[Mon Oct 30 21:45:05 2017][debug] Running FusionInventory::Agent::Task::Inventory::Virtualization::HyperV
[Mon Oct 30 21:45:05 2017][debug] Running FusionInventory::Agent::Task::Inventory::Win32::AntiVirus
[Mon Oct 30 21:45:05 2017][debug] Running FusionInventory::Agent::Task::Inventory::Win32::CPU
[Mon Oct 30 21:45:07 2017][debug] Running FusionInventory::Agent::Task::Inventory::Win32::Chassis
[Mon Oct 30 21:45:07 2017][debug] Running FusionInventory::Agent::Task::Inventory::Win32::Controllers

It is always stuck on FusionInventory::Agent::Task::Inventory::Win32::Controllers and hangs forever....

[g-bougard]

Hi @pszafer
can you also test with 2.4-rc1 from here: https://github.com/g-bougard/fusioninventory-agent-windows-installer/releases/tag/2.4-rc1 ?

Eventually, you should also try to run inventory from the commandline to see if you obtain an error:

• open an administrator console
• cd to agent installation folder
• run fusioninventory-inventory --debug --debug
• report the output if you find more information from there

[pszafer]

same error happens
You check what I am doing here: https://youtu.be/eOovAXL6I7E

[g-bougard]

Hi @pszafer
Thank you for the test with 2.4-rc1.
But can you try agent running fusioninventory-inventory --debug --debug ? Running with fusioninventory-inventory (not fusioninventory-agent as you did) is running the inventory in a little different context and may expose other informations as everything is just output on the console.
To be honest I don't really expect better, but I seriously want your case to be fixed.

[pszafer]

No more info from running fusioninventory-inventory --debug --debug
But I added logger to Win32.pm and to Controllers.pm and I know that it hangs when executing code:

#Line 116 file Win32.pm
 in(
        $params{query} ?
        $WMIService->ExecQuery(@{$params{query}})
        :
        $WMIService->InstancesOf($params{class})
    );

It tries to run command:

WMIService->InstancesOf("CIM_LogicalDevice");

and hangs there.

Any idea?

[g-bougard]

Hi @pszafer

thank you for that good debugging step.

First, you still can disable controller inventory adding option --no-category=controller. Try first that option running manually the inventory to confirm you're really blocked here.

Secondly, can you try to run the following command from an admin console to see what your system knows as "CIM_LogicalDevice" ?

wmic path CIM_LogicalDevice get /Format:list

[pszafer]

I guess there is something wrong with wmic on those servers.
When I run

Get-WMIObject -Class CIM_LogicalDevice
It hangs on such line:
> Intel(R) Xeon(R) CPU E3-1220 V2 @ 3.10GHz

Same thing happens for FIA when I print all info, I see that agent hangs on info about CPU...

And command:

wmic path CIM_LogicalDevice get /Format:list

It doesn't work at all, it hangs.

About --no-category=controller.
It is going further than, and two servers hanging on printers.
I tried to disable printer as well --no-category=controller,printer

Then it hanged on Win32::USB

Any idea how to repair wmic? I think that there is something with wmic on those servers.
I tried already to follow these instructions: https://blogs.technet.microsoft.com/askperf/2009/04/13/wmi-rebuilding-the-wmi-repository/ without success.

About FIA, I think there should be some timeout on those command and eventually FIA should return info that wmic doesn't return any info.

[g-bougard]

Hi @pszafer
well, as you have many lock case, we can suspect some system updates issues or bad software install interactions.

Can you also make a precision ? Does this happen only with Windows Server 2012R2 or also with other windows versions as you seem to find many cases ?

Finally I would like to know if you still have the case after a fresh install ? If you don't know, would it be possible to select one of your locking device, re-install it and see if it's still blocking on WMI requests ? I'll understand if it's not possible, but maybe you have a testing computer concerned ?

I agree a time-out could help, but it would also be interesting to know how we can detect WMI issues to provide better agent behavior and help people with same issues.

[g-bougard]

@pszafer ,
also checking winmgmt technet online doc, it seems you can diagnose troubles:

WMI returns the error ERROR_INTERNAL_DB_CORRUPTION (net helpmsg 1358) if a verification operation indicates that the repository is not in a consistent state. This error can be returned from any command which performs repository verification, such as /verifyrepository or /salvagerepository.

The page also talks about:

download and run the WMI Diagnosis Utility diagnostic command line tool

Can you investigate that way ?
Thank you.

[pszafer]

It happens only on Windows Server 2012R2, which have different hardware. Two machines.
Both have HyperV installed and both hangs on showing Intel Xeon CPU...
winmgmt /verifyrepository and /salvagerepository both are saying that repository is consitent...
It would be possible to make fresh install, but in December/January as both are used all the time right now.
I will try to find the case without reinstalling and get back to you.

[g-bougard]

It seems 2012R2 still had some issues with WMI as KB3103616 & KB3146604 show. You should not be concerned with such cases if your systems are up-to-date but have you some related errors logged in system journal ?

[g-bougard]

Hi @pszafer
have you tried WMI Diagnosis Utility on your platforms ?
Eventually, could you try to apply path from PR #406 ? I would appreciate to know if this PR at least avoid to block the inventory in your case as it implements a 180 seconds timeout on WMI requests.

[pszafer]

I tried several times without effect.
Those diagnosis tools expect Windows to be in English language and for those tools english groups names doesn't exist. I still haven't had enough time to work on that.
I will try both. Thanks for your help!

[pszafer]

For now I have only 2 errors left... but I cannot rebuild those objects at all

> 46323 23:28:15 (1) !! ERROR: WMI GET operation errors reported: ........................................................................... 2 ERROR(S)!
> 46324 23:28:15 (0) ** - Root/CIMV2, Win32_PerfFormattedData_TermService_TerminalServicesSession, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
> 46325 23:28:15 (0) **   MOF Registration: 'WMI information not available (This could be the case for an external application or a third party WMI provider)'
> 46326 23:28:15 (0) ** - Root/CIMV2, Win32_PerfRawData_TermService_TerminalServicesSession, 0x80041002 - (WBEM_E_NOT_FOUND) Object cannot be found.
> 46327 23:28:15 (0) **   MOF Registration: 'WMI information not available (This could be the case for an external application or a third party WMI provider)'