Customer changes automatically

[tillmon]

If a reply to a conversation is sent with a CC recipient and the CC recipient answers to the email, the customer is changed to the CC recipient.

[tpnsolutions]

Yeah, I see this too. It's kinda weird to be honest.

[freescout-helpdesk]

We'll check this.

[Wouter0100]

@freescout-helpdesk this was done on purpose here, it seems. Do you know why that's the case? Could we safely remove that code or did I mis-interpreted this code?

If we can remove it, I'm more then happy to open a PR for it but it seems to be counter intuitive to remove it.

[freescout-helpdesk]

If reply comes from another customer and FreeScout will not change the customer, the reply will be shown as coming from the original customer (not the real sender) and cause confusion.