Very often users forgot to select "Reply" when answering to message, and sends new message as new "thread". For fix this they copy-paste message text, send as new "Reply" message, and delete original message.
For simplify this correction task, will be good to have ability for attach already sent message to other message as reply, via Edit form.
Very often users forgot to select "Reply" when answering to message, and sends new message as new "thread". For fix this they copy-paste message text, send as new "Reply" message, and delete original message.
For simplify this correction task, will be good to have ability for attach already sent message to other message as reply, via Edit form.