Tobira cannot upload large video files

[oas777]

Trying to upload a 40GB video:

[LukasKalbertodt]

Does the error occur immediately after selecting the file?

[oas777]

Yes. The file is OK, other files from the same drive upload correctly.

[LukasKalbertodt]

I just checked this. With a 20GB file, it seems to work, but with a 45GB file I run into the same problem.

The problem is that Opencast replies 413 payload too large to the addTrack endpoint. There is nothing Tobira can do about it. I'd even guess that uploading the same file via the admin UI also doesn't work.

Usually I'm fine with keeping related issues in this isuse tracker anyway, but I would suggest you open this internally in our gitlab issue tracker, as this is very likely a problem with the specific configuration and can be best fixed by Waldemar or Piri. Please ping me in that gitlab issue so that I can provide additional technical information.

[mtneug]

For the record and to not let this issue go into private issue trackers that people stumbling upon this one can't read: This is very likely a configuration issue with your reverse proxy (I assume nginx). In Opencast there is one setting for limiting the request size, but as far as I know, this only applies to one specific service that is rarely used (I'm referring to the setting org.opencastproject.staticfiles.upload.max.size which only applies to requests to /staticfiles). In particular, there should be no limit from Opencast for the Ingest API. If you are using nginx, you want to increase the request body size using client_max_body_size.

[oas777]

Thanks, @mtneug, this is what I wanted to point out when reopening this, we shouldn't close it without (a pointer to) a solution. I will follow-up internally with your recommendations and come back here.

[oas777]

Update: Uploading larger files directly to the OC admin UI isn't the problem (here). We have two files on the Tobira side however at /etc/nginx

• cat 50-editor_proxy-editor.tobira.ethz.ch.conf | grep client_max_body_size client_max_body_size 500M ;
• cat 50-studio_proxy-studio.tobira.ethz.ch.conf | grep client_max_body_size client_max_body_size 30000M

indicating a limit at 30GB which we were able to confirm by uploading 29 GB files to Tobira successfully, not larger ones though.

[oas777]

@LukasKalbertodt, can we close this? Because we were able to allow large file uploads manipulating the files mentioned.