slow macOS - "##[error]The job running on agent Azure Pipelines 9 ran longer than the maximum time of 60 minutes."

[jeffschwMSFT]

Build

https://dnceng.visualstudio.com/internal/_build/results?buildId=2360768&view=results

Error

##[error]The job running on agent Azure Pipelines 9 ran longer than the maximum time of 60 minutes. For more information, see https://go.microsoft.com/fwlink/?linkid=2077134

Build leg reported

vsos

Pull Request

No response

Known issue core information

Fill out the known issue JSON section by following the step by step documentation on how to create a known issue

 {
    "ErrorMessage" : "",
    "BuildRetry": false,
    "ErrorPattern": "The job running on agent Azure Pipelines .+ ran longer than the maximum time of .+ minutes.",
    "ExcludeConsoleLog": false
 }

@dotnet/dnceng

Release Note Category

• Feature changes/additions
• Bug fixes
• Internal Infrastructure Improvements

Release Note Description

Additional information about the issue reported

No response

Known issue validation

Build: 🔎 https://dev.azure.com/dnceng/internal/_build/results?buildId=2360768
Error message validated: [The job running on agent Azure Pipelines .+ ran longer than the maximum time of .+ minutes.]
Result validation: ✅ Known issue matched with the provided build.
Validation performed at: 2/7/2024 1:03:13 AM UTC

Report

Build	Definition	Step Name	Console log	Pull Request
1405962	dotnet/maui	Controls CollectionView	Log
1406006	dotnet/runtime	osx-arm64 Debug Libraries_CheckedCoreCLR	Log	dotnet/runtime#127675
1405922	dotnet/aspnetcore	Tests: macOS	Log
2965439	dotnet-performance	Performance powershell ubuntu 2204 arm64 Ampere main	Log
1405703	dotnet/runtime	maccatalyst-arm64 Release AllSubsets_Mono_RuntimeTests	Log	dotnet/runtime#127613
1405692	dotnet/runtime	osx-arm64 Debug CoreCLR_Libraries	Log	dotnet/runtime#123920
1405593	dotnet/aspnetcore	Tests: macOS	Log
1405528	dotnet/runtime	osx-arm64 Debug Libraries_CheckedCoreCLR	Log	dotnet/runtime#127613
1405414	dotnet/runtime	osx-arm64 Debug Libraries_CheckedCoreCLR	Log	dotnet/runtime#126911
2965036	dotnet-maui	Controls (vlatest) CollectionView	Log
1405315	dotnet/runtime	osx-arm64 Debug Libraries_CheckedCoreCLR	Log	dotnet/runtime#127649
1405168	dotnet/maui	Controls CollectionView	Log
1405288	dotnet/roslyn	Build_macOS_Debug	Log
1405200	dotnet/runtime	osx-arm64 Debug Libraries_CheckedCoreCLR	Log	dotnet/runtime#127642
2965035	dotnet-maui	RunOniOS_MauiDebug ARM64	Log
2965047	dotnet-performance	Performance blazor_scenarios windows Win11 x64 Viper 8.0	Log
1405179	dotnet/aspnetcore	Tests: macOS	Log
1405163	dotnet/runtime	osx-arm64 Debug CoreCLR_Libraries	Log	dotnet/runtime#127596
1405091	dotnet/runtime	osx-x64 release Runtime_Release	Log	dotnet/runtime#127555
1404759	dotnet/runtime	maccatalyst-arm64 Release AllSubsets_Mono_RuntimeTests	Log
1404983	dotnet/runtime	osx-arm64 Debug Libraries_CheckedCoreCLR	Log	dotnet/runtime#127604
1404669	dotnet/maui	Controls CollectionView	Log
1404816	dotnet/runtime	osx-arm64 Debug Libraries_CheckedCoreCLR	Log	dotnet/runtime#127635
1404798	dotnet/runtime	osx-arm64 Debug CoreCLR_Libraries	Log	dotnet/runtime#127300
1404795	dotnet/aspnetcore	Tests: macOS	Log
1404555	dotnet/maui	Controls CollectionView	Log	dotnet/maui#35268
2964795	dotnet-dotnet-monitor	Test MacOS x64 Release	Log
2964595	dotnet-maui	Controls CollectionView	Log
1404611	dotnet/runtime	osx-arm64 Debug Libraries_CheckedCoreCLR	Log	dotnet/runtime#127621
1404384	dotnet/maui	Controls CollectionView	Log
1404542	dotnet/runtime	osx-arm64 Debug Libraries_CheckedCoreCLR	Log	dotnet/runtime#126367
2964653	dotnet-efcore	macOS	Log
1404501	dotnet/runtime	osx-x64 release Runtime_Release	Log	dotnet/runtime#127629
1404475	dotnet/runtime	osx-arm64 Debug Libraries_CheckedCoreCLR	Log	dotnet/runtime#127482
1404470	dotnet/runtime	maccatalyst-arm64 Release AllSubsets_Mono_RuntimeTests	Log	dotnet/runtime#127613
1404450	dotnet/runtime	osx-arm64 Debug Libraries_CheckedCoreCLR	Log	dotnet/runtime#127578
2964419	dotnet-maui	Controls Layout	Log
1404391	dotnet/aspnetcore	Tests: macOS	Log
1404017	dotnet/maui	Controls CollectionView	Log	dotnet/maui#35263
1404303	dotnet/runtime	osx-arm64 Debug Libraries_CheckedCoreCLR	Log	dotnet/runtime#127536
2964365	dotnet-maui	Controls (vlatest) CollectionView	Log
1404310	dotnet/runtime	osx-arm64 Release Libraries_CheckedCoreCLR	Log
2964491	dotnet-maui	RunOniOS_BlazorDebug x64	Log
1403938	dotnet/maui	Controls Layout	Log
1404252	dotnet/runtime	osx-arm64 Debug Libraries_CheckedCoreCLR	Log	dotnet/runtime#127395
1404196	dotnet/runtime	osx-arm64 Debug Libraries_CheckedCoreCLR	Log	dotnet/runtime#127616
1403808	dotnet/maui	Controls Shell	Log
1404157	dotnet/runtime	osx-x64 Release NativeAOT_Libs	Log
1404155	dotnet/runtime	maccatalyst-arm64 Release AllSubsets_Mono_RuntimeTests	Log
2964418	dotnet-maui	RunOniOS_MauiDebug ARM64	Log
1404138	dotnet/aspnetcore	Tests: macOS	Log	dotnet/aspnetcore#66534
1404114	dotnet/runtime	osx-x64 release Runtime_Release	Log	dotnet/runtime#127474
1404034	dotnet/maui	Controls Shell	Log
1403445	dotnet/runtime	maccatalyst-arm64 Release AllSubsets_Mono_RuntimeTests	Log	dotnet/runtime#127498
1404014	dotnet/maui	Controls Shell	Log
1403737	dotnet/maui	Controls Shell	Log
2964364	dotnet-maui	RunOniOS_MauiReleaseTrimFull_CoreCLR ARM64	Log
1403470	dotnet/maui	Controls Layout	Log	dotnet/maui#34758
1403844	dotnet/runtime	osx-x64 release Runtime_Release	Log	dotnet/runtime#127572
1403849	dotnet/aspnetcore	Tests: macOS	Log	dotnet/aspnetcore#66519
1403833	dotnet/runtime	osx-x64 release Runtime_Release	Log	dotnet/runtime#127604
1402942	dotnet/runtime	osx-arm64 Debug Libraries_CheckedCoreCLR	Log	dotnet/runtime#127583
1403371	dotnet/maui	Controls Shell	Log	dotnet/maui#35234
1403734	dotnet/aspnetcore	Tests: macOS	Log	dotnet/aspnetcore#65184
1403268	dotnet/maui	Controls Shell	Log
2964152	dotnet-performance	Performance fsharpmicro windows Win11 x64 Viper 8.0	Log
1403548	dotnet/runtime	osx-x64 release Runtime_Release	Log	dotnet/runtime#127603
1403368	dotnet/runtime	coreclr Pri0 Runtime Tests Run osx x64 checked	Log	dotnet/runtime#127560
1403217	dotnet/maui	Controls Shell	Log	dotnet/maui#31789
1403413	dotnet/runtime	osx-x64 release Runtime_Release	Log	dotnet/runtime#127464
1403377	dotnet/maui	Controls SafeAreaEdges,Shadow	Log	dotnet/maui#35225
1399748	dotnet/maui	Controls CollectionView	Log	dotnet/maui#34573
1402120	dotnet/sdk	TestBuild: macOS (x64)	Log	dotnet/sdk#54143
1403385	dotnet/runtime	osx-arm64 Debug CoreCLR_Libraries	Log	dotnet/runtime#127269
1403370	dotnet/runtime	osx-x64 release Runtime_Release	Log	dotnet/runtime#127560
1403171	dotnet/maui	Controls Shell	Log
1402970	dotnet/sdk	TestBuild: macOS (x64)	Log	dotnet/sdk#53847
1403306	dotnet/runtime	osx-x64 Debug PALTests	Log
1403279	dotnet/runtime	osx-arm64 Debug Libraries_CheckedCoreCLR	Log	dotnet/runtime#127599
1403265	dotnet/runtime	osx-arm64 Release Libraries_CheckedCoreCLR	Log
1403256	dotnet/sdk	TestBuild: macOS (x64)	Log	dotnet/sdk#54154
1403200	dotnet/runtime	osx-x64 release Runtime_Release	Log
1402968	dotnet/runtime	osx-x64 Release Libraries_Release_CoreCLR	Log
1402922	dotnet/maui	Controls CollectionView	Log
1403164	dotnet/runtime	osx-arm64 Debug Libraries_CheckedCoreCLR	Log	dotnet/runtime#127597
1402396	dotnet/sdk	TestBuild: macOS (x64)	Log	dotnet/sdk#54149
1403154	dotnet/runtime	osx-x64 Release AllSubsets_Mono_Minijit_RuntimeTests minijit	Log	dotnet/runtime#127595
1403149	dotnet/runtime	osx-x64 Release AllSubsets_Mono_Minijit_RuntimeTests minijit	Log	dotnet/runtime#127096
1403139	dotnet/runtime	osx-x64 Release AllSubsets_Mono_Interpreter_RuntimeTests monointerpreter	Log
1403122	dotnet/runtime	osx-x64 Debug PALTests	Log
1402834	dotnet/runtime	osx-x64 release Installer_Build_And_Test	Log	dotnet/runtime#127587
1402971	dotnet/runtime	coreclr Pri1 Runtime Tests Run osx arm64 checked	Log
1402980	dotnet/runtime	osx-x64 Debug Installer_Build_And_Test	Log	dotnet/runtime#126277
1403101	dotnet/runtime	osx-x64 Release AllSubsets_Mono_Interpreter_RuntimeTests monointerpreter	Log	dotnet/runtime#125795
1402774	dotnet/maui	Controls CollectionView	Log
1403081	dotnet/sdk	TestBuild: macOS (x64)	Log	dotnet/sdk#54052
1402924	dotnet/runtime	coreclr Pri0 Runtime Tests Run osx x64 checked	Log	dotnet/runtime#127548
1403079	dotnet/runtime	osx-x64 Release NativeAOT_Libs	Log
1403076	dotnet/runtime	osx-x64 Release Libraries_Release_CoreCLR	Log
1402794	dotnet/sdk	TestBuild: macOS (x64)	Log	dotnet/sdk#54116
Displaying 100 of 1385 results

Summary

24-Hour Hit Count	7-Day Hit Count	1-Month Count
20	427	1385

[lewing]

🤔

[nagilson]

@dotnet/dnceng @dougbu This has impacted a lot of PRs recently, may you PTAL into expanding this Mac resource?

[ivanpovazan]

@dotnet/dnceng we are hitting this again and it seems there is some issue with communication with Helix machines.

More context on timeouts happening in : https://dev.azure.com/dnceng-public/public/_build/results?buildId=930014&view=results

• On success: Run tests in Helix step reports:

Waiting for completion of job fbec1164-55c5-4fa8-b492-e1ba1b413119 on osx.1200.amd64.open (Details: https://helix.dot.net/api/jobs/fbec1164-55c5-4fa8-b492-e1ba1b413119/details?api-version=2019-06-17 )
Job 7fdc2720-3d98-4bf3-8113-274dacd69c91 on osx.1200.arm64.open is completed with 6 finished work items.
  Job fbec1164-55c5-4fa8-b492-e1ba1b413119 on osx.1200.amd64.open is completed with 6 finished work items.
  Stopping Azure Pipelines Test Run Helix Tests Build_Debugosx.1200.amd64.open (Results: https://dev.azure.com/dnceng-public/public/_build/results?buildId=923987&view=ms.vss-test-web.build-test-results-tab )
  Stopping Azure Pipelines Test Run Helix Tests Build_Debugosx.1200.arm64.open (Results: https://dev.azure.com/dnceng-public/public/_build/results?buildId=923987&view=ms.vss-test-web.build-test-results-tab )

Build succeeded.

SENDHELIXJOB : warning : Helix queue osx.1200.amd64.open was set for estimated removal date of 2025-01-01. In most cases the queue will be removed permanently due to end-of-life; please contact dnceng for any questions or concerns, and we can help you decide how to proceed and discuss other options. [/home/vsts/work/1/s/tests/integration-tests/Apple/Simulator.Tests.proj]
SENDHELIXJOB : warning : Helix queue osx.1200.arm64.open was set for estimated removal date of 2025-01-01. In most cases the queue will be removed permanently due to end-of-life; please contact dnceng for any questions or concerns, and we can help you decide how to proceed and discuss other options. [/home/vsts/work/1/s/tests/integration-tests/Apple/Simulator.Tests.proj]
    2 Warning(s)
    0 Error(s)

Time Elapsed 00:03:14.97
Killing running build processes...

Finishing: Run tests in Helix

ref: https://dev.azure.com/dnceng-public/public/_build/results?buildId=923987&view=logs&j=ccc97bb6-1a23-5e71-fdfa-3cdca4a74749&t=27fc7eb2-ead9-59e1-6679-a637855d40c5

• While on failure - timeout the same step gets stuck with:

Waiting for completion of job 967d92a2-ec10-4332-927f-d28a6563f367 on osx.1200.arm64.open (Details: https://helix.dot.net/api/jobs/967d92a2-ec10-4332-927f-d28a6563f367/details?api-version=2019-06-17 )
  Job 5427159b-500d-49f1-aac0-ec148a492bbe on osx.1200.amd64.open is completed with 6 finished work items.

ref: https://dev.azure.com/dnceng-public/public/_build/results?buildId=930014&view=logs&s=c58bc33c-b825-5bca-90ca-50f6e9293dd8&j=e6966639-fe40-5068-d9ae-681cccecafdf

NOTE: All the tests successfully passed on Helix, but it seems that the communication is lost.

[garath]

Looks like the timeout happened because the osx.1200.arm64.open queue was very busy while the job was running. Right now, I do not think there are any problems with the infrastructure. I will investigate a bit more to see what caused such a back-up.

[garath]

Ah, the queue was consumed with updates and patching. The patching jobs did run longer than necessary and we've communicated with our partner team about the issue. Future jobs will be much shorter and should not overly impact jobs.

[ivanpovazan]

Looks like the timeout happened because the osx.1200.arm64.open queue was very busy while the job was running. Right now, I do not think there are any problems with the infrastructure. I will investigate a bit more to see what caused such a back-up.

We are still experiencing the problem.

Should we try to change the queue to osx.13.arm64?

@dotnet/dnceng

[ilyas1974]

Looks at the failing builds, I'm noticing the jobs that are timing out in the hosted pool (Azure Pipelines) are still using the older hardware. I would recommend moving the workloads to the mac-latest-internal or mac-14-arm64 agent specifications. These have the latest mac hardware associated with them.