NuGet failing with Response status code does not indicate success: 503 (Service Unavailable)

[jkotas]

Build

https://dev.azure.com/dnceng-public/public/_build/results?buildId=300923&view=results

Build leg reported

Build / Installer Build and Test coreclr windows_x86 Debug / Build

Pull Request

dotnet/runtime#78801

Action required for the engineering services team

To triage this issue (First Responder / @dotnet/dnceng):

• Open the failing build above and investigate
• Add a comment explaining your findings

If this is an issue that is causing build breaks across multiple builds and would get benefit from being listed on the build analysis check, follow the next steps:

1. Add the label "Known Build Error"
2. Edit this issue and add an error string in the Json below that can help us match this issue with future build breaks. You should use the known issues documentation

{
   "ErrorMessage" : "Failed to retrieve information about",
   "BuildRetry": true
}

Release Note Category

• Feature changes/additions
• Bug fixes
• Internal Infrastructure Improvements

Release Note Description

Additional information about the issue reported

No response

Report

Build	Definition	Step Name	Console log	Pull Request
1204838	dotnet/runtime	Build Tests	Log
1204290	dotnet/runtime	Build product	Log
1200519	dotnet/runtime	Build product	Log	dotnet/runtime#121537
1199588	dotnet/sdk	Run dotnet new Integration Tests	Log	dotnet/sdk#51388
1197446	dotnet/runtime	Build product	Log	dotnet/runtime#121457
1196959	dotnet/runtime	Build Tests		dotnet/runtime#115335
1196403	dotnet/runtime	Build product		dotnet/runtime#121355
2833211	dotnet-aspire	🟣Restore	Log	#54985
2833155	dotnet-aspire	🟣Restore (linux_musl_x64)	Log	#54985
1186831	dotnet/runtime	Build product	Log	dotnet/runtime#121120
2823689	dotnet-sdk	Run Tests in Helix and non Helix in parallel	Log	#54637
2823688	dotnet-templating	Windows Build / Publish	Log	#54638
2823644	dotnet-sdk	Run Tests in Helix and non Helix in parallel	Log	#54637
2823640	dotnet-sdk	Run Tests in Helix and non Helix in parallel	Log	#54637
2823188	dotnet-templating	Windows Build / Publish	Log	#54628
2823171	dotnet-templating	Windows Build / Publish (Tests Disabled for Official Builds)	Log	#54628
2823019	dotnet-templating	Windows Build / Publish	Log	#54622
2823009	dotnet-sdk	Run Tests in Helix and non Helix in parallel	Log	#54618
1183000	dotnet/runtime	Send to Helix	Log	dotnet/runtime#120330
1180243	dotnet/sdk	Build	Log	dotnet/sdk#51369
2820585	dotnet-performance	Run performance job script	Log
1180241	dotnet/performance	Send job to Helix (Unix)	Log
2820568	dotnet-sdk	🟣 Build	Log

Build	Definition	Test	Pull Request
2838756	dotnet-sdk	Microsoft.DotNet.Cli.New.IntegrationTests.DotnetNewDetailsTest.CanDisplayDetails_LocalPackage	#55230
2838353	dotnet-sdk	Microsoft.NET.Build.Tests.GivenThereAreDefaultItems.It_does_not_include_Windows_App_SDK_items_if_Windows_App_SDK_is_absent	#55219
2838354	dotnet-sdk	Microsoft.NET.Pack.Tests.GivenThatWeWantToPackAHelloWorldProject.It_packs_successfully_with_Multitargeting_where_net_8_and_net_7_project_defines_PackRelease_or_not	#55220
2838352	dotnet-sdk	Microsoft.DotNet.Cli.Publish.Tests.GivenDotnetPublishPublishesProjects.ItPublishesSelfContainedWithRid	#55218
2838159	dotnet-sdk	Microsoft.NET.Restore.Tests.GivenThatWeWantToRestoreProjectsUsingNuGetConfigProperties.I_can_restore_a_project_with_implicit_msbuild_nuget_config	#55195
2838141	dotnet-sdk	Microsoft.NET.Build.Tests.GivenFrameworkReferences.RollForwardIsNotSupportedOn22	#55186
2838155	dotnet-sdk	Microsoft.DotNet.Tests.PackagedCommandTests.TestProjectToolIsAvailableThroughDriver	#55192
2837393	dotnet-sdk	Microsoft.NET.Build.Tests.GlobalPropertyFlowTests.TestGlobalPropertyFlowToMultitargetedProject	#54878
2837395	dotnet-sdk	Microsoft.DotNet.Cli.Sln.Remove.Tests.GivenDotnetSlnRemove.WhenReferenceIsRemovedSlnBuilds	#54879
2837394	dotnet-sdk	Microsoft.NET.Restore.Tests.GivenThatWeWantToRestoreProjectsUsingNuGetConfigProperties.I_can_restore_a_project_with_implicit_msbuild_nuget_config	#54880
2836626	dotnet-sdk	Microsoft.NET.Build.Tests.GivenThatWeWantToControlGeneratedAssemblyInfo.TestDisableRuntimeMarshalling	#54878
2836624	dotnet-sdk	Microsoft.NET.Sdk.BlazorWebAssembly.Tests.WasmPwaManifestTests.Build_HostedAppWithServiceWorker_Works	#54880
2836625	dotnet-sdk	Microsoft.NET.Restore.Tests.GivenThatWeWantToUseFrameworkRoslyn.It_restores_Microsoft_Net_Compilers_Toolset_Framework_when_requested	#54879
2833837	dotnet-sdk	Microsoft.NET.Pack.Tests.GivenThatWeWantToPackAHelloWorldProject.It_packs_successfully_with_Multitargeting_where_net_8_and_net_7_project_defines_PackRelease_or_not	#54878
2833839	dotnet-sdk	Microsoft.DotNet.Restore.Test.GivenThatIWantToRestoreApp.ItRestoresAppToSpecificDirectory	#54880
2833838	dotnet-sdk	Microsoft.DotNet.Cli.Test.Tests.GivenDotnetTestBuildsAndRunsTestFromCsproj.PathEndsWithSlashOrBackslash	#54879
2833447	dotnet-sdk	Microsoft.NET.Pack.Tests.GivenThatWeWantToPackAHelloWorldProject.It_packs_successfully_with_Multitargeting_where_net_8_and_net_7_project_defines_PackRelease_or_not	#54878
2833445	dotnet-sdk	Microsoft.DotNet.Restore.Test.GivenThatIWantToRestoreApp.ItRestoresAppToSpecificDirectory	#54879
2833446	dotnet-sdk	Microsoft.DotNet.Restore.Test.GivenThatIWantToRestoreApp.ItRestoresAppToSpecificDirectory	#54880
2833360	dotnet-sdk	Microsoft.DotNet.Cli.Test.Tests.GivenDotnetTestBuildsAndRunsTestFromCsproj.PathEndsWithSlashOrBackslash	#54878
2833361	dotnet-sdk	Microsoft.NET.Restore.Tests.GivenThatWeWantToUseFrameworkRoslyn.It_throws_a_warning_when_adding_the_PackageReference_directly	#54879
2833359	dotnet-sdk	Microsoft.DotNet.Restore.Test.GivenThatIWantToRestoreApp.ItRestoresAppToSpecificDirectory	#54880
2832565	dotnet-sdk	Microsoft.NET.Pack.Tests.GivenThatWeWantToPackAHelloWorldProject.It_packs_successfully_with_Multitargeting_where_net_8_and_net_7_project_defines_PackRelease_or_not	#54878
2832567	dotnet-sdk	Microsoft.NET.Sdk.Razor.Tests.BuildIntegrationTest.Build_WithP2P_Referencing21Project_Works	#54880
2832566	dotnet-sdk	Microsoft.DotNet.Restore.Test.GivenThatIWantToRestoreApp.ItRestoresAppToSpecificDirectory	#54879
2831366	dotnet-sdk	Microsoft.DotNet.Cli.Run.Tests.GivenDotnetRunRunsVbproj.ItUsesLaunchProfileOfTheSpecifiedName	#54878
2826290	dotnet-sdk	Microsoft.NET.ToolPack.Tests.GivenThatWeWantToBuildWithGeneratePackageOnBuildAndPackAsTool.It_builds_successfully	#54679
2826291	dotnet-sdk	Microsoft.DotNet.Watcher.Tests.DotNetWatcherTests.RunsWithDotnetLaunchProfileEnvVariableWhenNotExplicitlySpecified	#54681
2826215	dotnet-sdk	Microsoft.NET.Build.Tests.GivenThatWeWantToFloatWarningLevels.It_maps_analysis_properties_to_globalconfig	#54679
2826216	dotnet-sdk	Microsoft.NET.Restore.Tests.GivenThatWeWantToRestoreProjectsUsingNuGetConfigProperties.I_can_restore_a_project_with_implicit_msbuild_nuget_config	#54680
2826207	dotnet-sdk	Microsoft.DotNet.Tests.GivenThatICareAboutVBApps.ICanRunVBApps	#54678
2826112	dotnet-sdk	Microsoft.DotNet.Cli.Sln.Add.Tests.GivenDotnetSlnAdd.WhenValidProjectIsPassedTheSlnBuilds	#54668
2826114	dotnet-sdk	Microsoft.DotNet.Cli.Publish.Tests.GivenDotnetStoresAndPublishesProjects.AppFailsDueToMissingCache	#54669
1182891	dotnet/sdk	Microsoft.DotNet.Cli.Run.Tests.RunFileTests.Microsoft.DotNet.Cli.Run.Tests.RunFileTests.MSBuildGet_Consistent	dotnet/sdk#51207
2821860	dotnet-sdk	Microsoft.NET.Build.Tests.GivenThatWeWantToControlGeneratedAssemblyInfo.TestDisableRuntimeMarshalling	#54570
2821855	dotnet-sdk	Microsoft.NET.Build.Tests.GivenThereAreDefaultItems.It_includes_Windows_App_SDK_items_in_the_correct_groups_if_Windows_App_SDK_is_present	#54569
2821436	dotnet-sdk	Microsoft.DotNet.Cli.List.Package.Tests.GivenDotnetListPackage.ItListsValidFrameworks	#54550
2821435	dotnet-sdk	Microsoft.DotNet.Cli.Workload.Install.Tests.GivenWorkloadManifestUpdater.GivenWorkloadsAreOutOfDateUpdatesAreAdvertisedOnRestoringCommands	#54551
2821352	dotnet-sdk	Microsoft.DotNet.Cli.Test.Tests.GivenDotnetTestBuildsAndRunsTestFromCsproj.PathEndsWithSlashOrBackslash	#54547

Summary

24-Hour Hit Count	7-Day Hit Count	1-Month Count
0	17	62

Known issue validation

Build: 🔎 https://dev.azure.com/dnceng-public/public/_build/results?buildId=300923
Result validation: ✅ Known issue matched with the provided build.

[andriipatsula]

Updated an ErrorMessage

[jkotas]

Updated an ErrorMessage

This error message is too specific. The package name does not matter for 503 errors. You can see it in the log file attached to this issue. The build failure was caused by multiple different packages failing to be retrieved - for example, look for Failed to retrieve information about 'Microsoft.Build.Tasks.Git'.

[andriipatsula]

Yeh, most probably Failed to retrieve information about pattern should work.

[ulisesh]

15 hits in the last 24 hours, I'm going to enable build retry

[MattGal]

Created IcM to ask for investigation here as well, https://portal.microsofticm.com/imp/v3/incidents/details/353857134/home

[ulisesh]

More hits today.

Update from the IcM: "Will check throttling limits to see if that's kicking in here"

[epananth]

I updated the ICM and received no response from them.