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This repository was archived by the owner on Jun 20, 2023. It is now read-only.
This repository was archived by the owner on Jun 20, 2023. It is now read-only.

App does not start, only the Splash Screen ("C" picture) is shown when starting Android App #5081

@mh-

Description

@mh-

Avoid duplicates

  • Bug is not mentioned in the FAQ
  • Bug is specific for Android only, for general issues / questions that apply to iOS and Android please raise them in the documentation repository
  • Bug is not already reported in another issue

Technical details

  • Device name: Oukitel WP12 Pro
  • Android version: 11 (OUKITEL_WP12 Pro_EEA_V09_202311118)
  • App version: 2.20.4

Describe the bug

The app does not start up.
It only shows the splash screen.

Steps to reproduce the issue

Try to start app.
Kill app, restart Android device.
Try to start app.
Repeat...

This is the log:

% adb logcat |grep coronawarnap
11:52:26.201  1169  1200 I ActivityManager: Start proc 6619:de.rki.coronawarnapp/u0a167 for service {de.rki.coronawarnapp/com.google.android.gms.nearby.exposurenotification.WakeUpService}
11:52:42.422  1169  1200 I ActivityManager: Start proc 7795:de.corona.tracing/u0a170 for broadcast {de.corona.tracing/de.rki.coronawarnapp.presencetracing.checkins.checkout.auto.AutoCheckOutBootRestoreReceiver}
11:53:27.979  6619  6619 D WM-WorkerWrapper: Starting work for de.rki.coronawarnapp.contactdiary.retention.ContactDiaryRetentionWorker
11:53:28.115  6619  6757 D WM-WorkerWrapper: de.rki.coronawarnapp.contactdiary.retention.ContactDiaryRetentionWorker returned a Success {mOutputData=Data {}} result.
11:53:28.118  6619  6757 I WM-WorkerWrapper: Worker result SUCCESS for Work [ id=008c94e1-786c-4a99-a99a-a8f37ec09db1, tags={ de.rki.coronawarnapp.contactdiary.retention.ContactDiaryRetentionWorker } ]
11:53:47.787  7795  7795 D WM-WorkerWrapper: Starting work for de.rki.coronawarnapp.contactdiary.retention.ContactDiaryRetentionWorker
11:53:47.890  7795  7937 D WM-WorkerWrapper: de.rki.coronawarnapp.contactdiary.retention.ContactDiaryRetentionWorker returned a Success {mOutputData=Data {}} result.
11:53:47.892  7795  7937 I WM-WorkerWrapper: Worker result SUCCESS for Work [ id=6623a5ab-d865-42ae-9ba4-affc04ef8359, tags={ de.rki.coronawarnapp.contactdiary.retention.ContactDiaryRetentionWorker } ]
11:55:01.198  7795  7795 D WM-WorkerWrapper: Starting work for de.rki.coronawarnapp.diagnosiskeys.execution.DiagnosisKeyRetrievalWorker
11:55:02.772  7795  7929 D WM-WorkerWrapper: de.rki.coronawarnapp.diagnosiskeys.execution.DiagnosisKeyRetrievalWorker returned a Success {mOutputData=Data {}} result.
11:55:02.773  7795  7929 I WM-WorkerWrapper: Worker result SUCCESS for Work [ id=ac60c130-4455-473c-a5c7-792df2fbb135, tags={ de.rki.coronawarnapp.diagnosiskeys.execution.DiagnosisKeyRetrievalWorker } ]
11:55:02.840  7795  7795 D WM-WorkerWrapper: Starting work for de.rki.coronawarnapp.nearby.ExposureStateUpdateWorker
11:55:02.849  7795  7795 D WM-WorkerWrapper: Starting work for de.rki.coronawarnapp.nearby.ExposureStateUpdateWorker
11:55:02.868  7795  7930 D WM-WorkerWrapper: de.rki.coronawarnapp.nearby.ExposureStateUpdateWorker returned a Success {mOutputData=Data {}} result.
11:55:02.870  7795  7930 I WM-WorkerWrapper: Worker result SUCCESS for Work [ id=47938d02-4e70-445c-9091-b01607a68590, tags={ de.rki.coronawarnapp.nearby.ExposureStateUpdateWorker } ]
11:55:02.953  7795  7877 D WM-WorkerWrapper: de.rki.coronawarnapp.nearby.ExposureStateUpdateWorker returned a Success {mOutputData=Data {}} result.
11:55:02.955  7795  7877 I WM-WorkerWrapper: Worker result SUCCESS for Work [ id=96933eb8-45ce-48e3-b186-4a3d646a2538, tags={ de.rki.coronawarnapp.nearby.ExposureStateUpdateWorker } ]
11:56:41.009  1169  1557 I ActivityTaskManager: START u0 {act=android.intent.action.MAIN cat=[android.intent.category.LAUNCHER] flg=0x10200000 cmp=de.rki.coronawarnapp/.ui.launcher.LauncherActivity bnds=[364,568][520,747]} from uid 10151
11:56:41.066   567   632 I libPowerHal: [perfNotifyAppState] foreground:de.rki.coronawarnapp, pid:6619, uid:10167
11:56:41.067   567   597 I mtkpower@impl: [notifyAppState] pc:0, com.android.launcher3 => de.rki.coronawarnapp
11:56:41.082  1169  1193 D ViewRootImpl[coronawarnapp]: hardware acceleration = false , fakeHwAccelerated = true, sRendererDisabled = false, forceHwAccelerated = false, sSystemRendererDisabled = false
11:56:41.102  6619  8738 D libMEOW : applied 1 plugins for [de.rki.coronawarnapp]:
11:56:41.103   581   953 I BufferQueueProducer: [Splash Screen de.rki.coronawarnapp#0](id:24500000028,api:2,p:1169,c:581) connect(): api=2 producerControlledByApp=false
11:56:41.104  1169  1892 I InputDispatcher: setInputWindows displayId=0 Window{ab22472 u0 NavigationBar0} Window{2125156 u0 StatusBar} Splash Screen de.rki.coronawarnapp#0 com.android.launcher3/com.android.searchlauncher.SearchLauncher#0 com.android.launcher3/com.android.searchlauncher.SearchLauncher#1 Window{f320e29 u0 com.android.systemui.ImageWallpaper} 
11:56:41.121  1169  1892 I InputDispatcher: setInputWindows displayId=0 Window{ab22472 u0 NavigationBar0} Window{2125156 u0 StatusBar} Window{d2b4e96 u0 Splash Screen de.rki.coronawarnapp} com.android.launcher3/com.android.searchlauncher.SearchLauncher#0 com.android.launcher3/com.android.searchlauncher.SearchLauncher#1 Window{f320e29 u0 com.android.systemui.ImageWallpaper} 
11:56:41.121  1169  1892 I InputDispatcher: Window went away: Splash Screen de.rki.coronawarnapp#0
11:56:41.138  1169  1557 I InputDispatcher: setInputWindows displayId=0 Window{ab22472 u0 NavigationBar0} Window{2125156 u0 StatusBar} Window{d2b4e96 u0 Splash Screen de.rki.coronawarnapp} com.android.launcher3/com.android.searchlauncher.SearchLauncher#0 com.android.launcher3/com.android.searchlauncher.SearchLauncher#1 Window{f320e29 u0 com.android.systemui.ImageWallpaper} 
11:56:41.154  1169  4640 I InputDispatcher: setInputWindows displayId=0 Window{ab22472 u0 NavigationBar0} Window{2125156 u0 StatusBar} Window{d2b4e96 u0 Splash Screen de.rki.coronawarnapp} com.android.launcher3/com.android.searchlauncher.SearchLauncher#0 com.android.launcher3/com.android.searchlauncher.SearchLauncher#1 Window{f320e29 u0 com.android.systemui.ImageWallpaper} 
11:56:41.189  1169  1557 I InputDispatcher: setInputWindows displayId=0 Window{ab22472 u0 NavigationBar0} Window{2125156 u0 StatusBar} Window{d2b4e96 u0 Splash Screen de.rki.coronawarnapp} com.android.launcher3/com.android.searchlauncher.SearchLauncher#0 com.android.launcher3/com.android.searchlauncher.SearchLauncher#1 Window{f320e29 u0 com.android.systemui.ImageWallpaper} 
11:56:41.222  1169  1557 I InputDispatcher: setInputWindows displayId=0 Window{ab22472 u0 NavigationBar0} Window{2125156 u0 StatusBar} Window{d2b4e96 u0 Splash Screen de.rki.coronawarnapp} com.android.launcher3/com.android.searchlauncher.SearchLauncher#0 com.android.launcher3/com.android.searchlauncher.SearchLauncher#1 Window{f320e29 u0 com.android.systemui.ImageWallpaper} 
11:56:41.223  6619  6711 I PlayCore: UID: [10167]  PID: [6619] AppUpdateService : requestUpdateInfo(de.rki.coronawarnapp)
11:56:41.242  1169  1557 I InputDispatcher: setInputWindows displayId=0 Window{ab22472 u0 NavigationBar0} Window{2125156 u0 StatusBar} Window{d2b4e96 u0 Splash Screen de.rki.coronawarnapp} com.android.launcher3/com.android.searchlauncher.SearchLauncher#0 com.android.launcher3/com.android.searchlauncher.SearchLauncher#1 Window{f320e29 u0 com.android.systemui.ImageWallpaper} 
11:56:41.256  1169  1557 I InputDispatcher: setInputWindows displayId=0 Window{ab22472 u0 NavigationBar0} Window{2125156 u0 StatusBar} Window{d2b4e96 u0 Splash Screen de.rki.coronawarnapp} com.android.launcher3/com.android.searchlauncher.SearchLauncher#0 com.android.launcher3/com.android.searchlauncher.SearchLauncher#1 Window{f320e29 u0 com.android.systemui.ImageWallpaper} 
11:56:41.268   581   953 I SurfaceFlinger: [SF client] NEW(0xb40000797dd99710) for (6619:de.rki.coronawarnapp)
11:56:41.274  1169  1892 I InputDispatcher: setInputWindows displayId=0 Window{ab22472 u0 NavigationBar0} Window{2125156 u0 StatusBar} Window{d2b4e96 u0 Splash Screen de.rki.coronawarnapp} com.android.launcher3/com.android.searchlauncher.SearchLauncher#0 com.android.launcher3/com.android.searchlauncher.SearchLauncher#1 Window{f320e29 u0 com.android.systemui.ImageWallpaper} 
11:56:41.290  1169  1892 I InputDispatcher: setInputWindows displayId=0 Window{ab22472 u0 NavigationBar0} Window{2125156 u0 StatusBar} Window{d2b4e96 u0 Splash Screen de.rki.coronawarnapp} com.android.launcher3/com.android.searchlauncher.SearchLauncher#0 com.android.launcher3/com.android.searchlauncher.SearchLauncher#1 Window{f320e29 u0 com.android.systemui.ImageWallpaper} 
11:56:41.301  6619  6619 D libMEOW : applied 1 plugins for [de.rki.coronawarnapp]:
11:56:41.306  1169  1892 I InputDispatcher: setInputWindows displayId=0 Window{ab22472 u0 NavigationBar0} Window{2125156 u0 StatusBar} Window{d2b4e96 u0 Splash Screen de.rki.coronawarnapp} com.android.launcher3/com.android.searchlauncher.SearchLauncher#0 com.android.launcher3/com.android.searchlauncher.SearchLauncher#1 Window{f320e29 u0 com.android.systemui.ImageWallpaper} 
11:56:41.318  1169  4640 I WindowManager: Relayout Window{43df3d2 u0 de.rki.coronawarnapp/de.rki.coronawarnapp.ui.launcher.LauncherActivity}: oldVis=4 newVis=0 focusMayChange = true
11:56:41.325  1169  1557 I InputDispatcher: setInputWindows displayId=0 Window{ab22472 u0 NavigationBar0} Window{2125156 u0 StatusBar} Window{d2b4e96 u0 Splash Screen de.rki.coronawarnapp} de.rki.coronawarnapp/de.rki.coronawarnapp.ui.launcher.LauncherActivity#0 com.android.launcher3/com.android.searchlauncher.SearchLauncher#0 com.android.launcher3/com.android.searchlauncher.SearchLauncher#1 Window{f320e29 u0 com.android.systemui.ImageWallpaper} 
11:56:41.325  1169  4640 W WindowManager: Changing focus fromnull to Window{43df3d2 u0 de.rki.coronawarnapp/de.rki.coronawarnapp.ui.launcher.LauncherActivity} displayId=0 Callers=com.android.server.wm.RootWindowContainer.updateFocusedWindowLocked:457 com.android.server.wm.WindowManagerService.updateFocusedWindowLocked:5599 com.android.server.wm.WindowManagerService.relayoutWindow:2392 com.android.server.wm.Session.relayout:213 
11:56:41.342  1169  4640 I InputDispatcher: setInputWindows displayId=0 Window{ab22472 u0 NavigationBar0} Window{2125156 u0 StatusBar} Window{d2b4e96 u0 Splash Screen de.rki.coronawarnapp} Window{43df3d2 u0 de.rki.coronawarnapp/de.rki.coronawarnapp.ui.launcher.LauncherActivity} com.android.launcher3/com.android.searchlauncher.SearchLauncher#0 com.android.launcher3/com.android.searchlauncher.SearchLauncher#1 Window{f320e29 u0 com.android.systemui.ImageWallpaper} 
11:56:41.342  1169  4640 I InputDispatcher: Window went away: de.rki.coronawarnapp/de.rki.coronawarnapp.ui.launcher.LauncherActivity#0
11:56:41.343  6619  8737 D libMEOW : applied 1 plugins for [de.rki.coronawarnapp]:
11:56:41.358  1169  4640 I InputDispatcher: setInputWindows displayId=0 Window{ab22472 u0 NavigationBar0} Window{2125156 u0 StatusBar} Window{d2b4e96 u0 Splash Screen de.rki.coronawarnapp} Window{43df3d2 u0 de.rki.coronawarnapp/de.rki.coronawarnapp.ui.launcher.LauncherActivity} com.android.launcher3/com.android.searchlauncher.SearchLauncher#0 com.android.launcher3/com.android.searchlauncher.SearchLauncher#1 Window{f320e29 u0 com.android.systemui.ImageWallpaper} 
11:56:41.375  1169  1560 I InputDispatcher: setInputWindows displayId=0 Window{ab22472 u0 NavigationBar0} Window{2125156 u0 StatusBar} Window{d2b4e96 u0 Splash Screen de.rki.coronawarnapp} Window{43df3d2 u0 de.rki.coronawarnapp/de.rki.coronawarnapp.ui.launcher.LauncherActivity} com.android.launcher3/com.android.searchlauncher.SearchLauncher#0 com.android.launcher3/com.android.searchlauncher.SearchLauncher#1 Window{f320e29 u0 com.android.systemui.ImageWallpaper} 
11:56:41.394  1169  1557 I InputDispatcher: setInputWindows displayId=0 Window{ab22472 u0 NavigationBar0} Window{2125156 u0 StatusBar} Window{d2b4e96 u0 Splash Screen de.rki.coronawarnapp} Window{43df3d2 u0 de.rki.coronawarnapp/de.rki.coronawarnapp.ui.launcher.LauncherActivity} com.android.launcher3/com.android.searchlauncher.SearchLauncher#0 com.android.launcher3/com.android.searchlauncher.SearchLauncher#1 Window{f320e29 u0 com.android.systemui.ImageWallpaper} 
11:56:41.410   581   653 I BufferQueueProducer: [de.rki.coronawarnapp/de.rki.coronawarnapp.ui.launcher.LauncherActivity#0](id:24500000029,api:1,p:6619,c:581) connect(): api=1 producerControlledByApp=false
11:56:41.420  1169  4640 I InputDispatcher: setInputWindows displayId=0 Window{ab22472 u0 NavigationBar0} Window{2125156 u0 StatusBar} Window{d2b4e96 u0 Splash Screen de.rki.coronawarnapp} Window{43df3d2 u0 de.rki.coronawarnapp/de.rki.coronawarnapp.ui.launcher.LauncherActivity} com.android.launcher3/com.android.searchlauncher.SearchLauncher#0 com.android.launcher3/com.android.searchlauncher.SearchLauncher#1 Window{f320e29 u0 com.android.systemui.ImageWallpaper} 
11:56:41.425  1169  4640 I InputDispatcher: setInputWindows displayId=0 Window{ab22472 u0 NavigationBar0} Window{2125156 u0 StatusBar} Window{d2b4e96 u0 Splash Screen de.rki.coronawarnapp} Window{43df3d2 u0 de.rki.coronawarnapp/de.rki.coronawarnapp.ui.launcher.LauncherActivity} com.android.launcher3/com.android.searchlauncher.SearchLauncher#0 com.android.launcher3/com.android.searchlauncher.SearchLauncher#1 Window{f320e29 u0 com.android.systemui.ImageWallpaper} 
11:56:41.442  1169  1892 I InputDispatcher: setInputWindows displayId=0 Window{ab22472 u0 NavigationBar0} Window{2125156 u0 StatusBar} Window{d2b4e96 u0 Splash Screen de.rki.coronawarnapp} Window{43df3d2 u0 de.rki.coronawarnapp/de.rki.coronawarnapp.ui.launcher.LauncherActivity} com.android.launcher3/com.android.searchlauncher.SearchLauncher#0 com.android.launcher3/com.android.searchlauncher.SearchLauncher#1 Window{f320e29 u0 com.android.systemui.ImageWallpaper} 
11:56:41.459  1169  1892 I InputDispatcher: setInputWindows displayId=0 Window{ab22472 u0 NavigationBar0} Window{2125156 u0 StatusBar} Window{d2b4e96 u0 Splash Screen de.rki.coronawarnapp} Window{43df3d2 u0 de.rki.coronawarnapp/de.rki.coronawarnapp.ui.launcher.LauncherActivity} com.android.launcher3/com.android.searchlauncher.SearchLauncher#0 com.android.launcher3/com.android.searchlauncher.SearchLauncher#1 Window{f320e29 u0 com.android.systemui.ImageWallpaper} 
11:56:41.473  1169  1193 D View    : [Warning] assignParent to null: this = DecorView@a15cff6[coronawarnapp]
11:56:41.474   581   653 I BufferQueueProducer: [Splash Screen de.rki.coronawarnapp#0](id:24500000028,api:2,p:1169,c:581) disconnect(): api=2
11:56:41.475  1169  1892 I InputDispatcher: setInputWindows displayId=0 Window{ab22472 u0 NavigationBar0} Window{2125156 u0 StatusBar} Window{d2b4e96 u0 Splash Screen de.rki.coronawarnapp} Window{43df3d2 u0 de.rki.coronawarnapp/de.rki.coronawarnapp.ui.launcher.LauncherActivity} com.android.launcher3/com.android.searchlauncher.SearchLauncher#0 com.android.launcher3/com.android.searchlauncher.SearchLauncher#1 Window{f320e29 u0 com.android.systemui.ImageWallpaper} 
11:56:41.476  1169  1892 I InputDispatcher: Focus entered window: Window{43df3d2 u0 de.rki.coronawarnapp/de.rki.coronawarnapp.ui.launcher.LauncherActivity} in display 0
11:56:41.480  1169  1198 D ArtManagerInternalImpl: /data/misc/iorapd/de.rki.coronawarnapp/2200400/de.rki.coronawarnapp.ui.launcher.LauncherActivity/compiled_traces/compiled_trace.pb doesn't exist
11:56:41.484  1169  1198 I ActivityTaskManager: Displayed de.rki.coronawarnapp/.ui.launcher.LauncherActivity: +461ms
11:56:41.492  1169  1557 I InputDispatcher: setInputWindows displayId=0 Window{ab22472 u0 NavigationBar0} Window{2125156 u0 StatusBar} Window{d2b4e96 u0 Splash Screen de.rki.coronawarnapp} Window{43df3d2 u0 de.rki.coronawarnapp/de.rki.coronawarnapp.ui.launcher.LauncherActivity} com.android.launcher3/com.android.searchlauncher.SearchLauncher#0 com.android.launcher3/com.android.searchlauncher.SearchLauncher#1 Window{f320e29 u0 com.android.systemui.ImageWallpaper} 
11:56:41.508  2935  2935 I GoogleInputMethodService: GoogleInputMethodService.onStartInput():1907 onStartInput(EditorInfo{inputType=0x0(NULL) imeOptions=0x0 privateImeOptions=null actionName=UNSPECIFIED actionLabel=null actionId=0 initialSelStart=-1 initialSelEnd=-1 initialCapsMode=0x0 hintText=null label=null packageName=de.rki.coronawarnapp fieldId=-1 fieldName=null extras=null}, false)
11:56:41.508   581   581 I BufferQueueConsumer: [Splash Screen de.rki.coronawarnapp#0](id:24500000028,api:0,p:-1,c:581) disconnect()
11:56:41.509   581   581 I BufferQueue: [Splash Screen de.rki.coronawarnapp#0](this:0xb400007a2ddce028,id:40,api:2,p:-1,c:-1) onDestructor()
11:56:41.510  1169  1557 I InputDispatcher: setInputWindows displayId=0 Window{ab22472 u0 NavigationBar0} Window{2125156 u0 StatusBar} Window{43df3d2 u0 de.rki.coronawarnapp/de.rki.coronawarnapp.ui.launcher.LauncherActivity} com.android.launcher3/com.android.searchlauncher.SearchLauncher#0 com.android.launcher3/com.android.searchlauncher.SearchLauncher#1 Window{f320e29 u0 com.android.systemui.ImageWallpaper} 
11:56:41.510  1169  1557 I InputDispatcher: Window went away: Window{d2b4e96 u0 Splash Screen de.rki.coronawarnapp}
11:56:41.528  1169  1560 I InputDispatcher: setInputWindows displayId=0 Window{ab22472 u0 NavigationBar0} Window{2125156 u0 StatusBar} Window{43df3d2 u0 de.rki.coronawarnapp/de.rki.coronawarnapp.ui.launcher.LauncherActivity} com.android.launcher3/com.android.searchlauncher.SearchLauncher#0 com.android.launcher3/com.android.searchlauncher.SearchLauncher#1 Window{f320e29 u0 com.android.systemui.ImageWallpaper} 
11:56:41.547  1169  1560 I InputDispatcher: setInputWindows displayId=0 Window{ab22472 u0 NavigationBar0} Window{2125156 u0 StatusBar} Window{43df3d2 u0 de.rki.coronawarnapp/de.rki.coronawarnapp.ui.launcher.LauncherActivity} Window{f320e29 u0 com.android.systemui.ImageWallpaper} 

Expected behaviour

The app should start normally.


Internal Tracking ID: EXPOSUREAPP-12778

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