agcm

A terminal user interface (TUI) for the Red Hat Customer Portal API.

Features

• Case Management - Browse and view Red Hat support cases with a keyboard-driven interface
• Case Details - View case descriptions, comments, and attachments in tabbed panels
• Filtering - Filter cases by status, severity, product(s), keyword, and account(s)
• Filter Presets - Save and recall up to 10 filter combinations with hotkeys
• Sorting - Sort cases by last modified date, created date, severity, or case number
• Quick Search - Jump directly to a case by number with /
• Text Search - Search within case content with Ctrl+F
• Export - Export individual cases or bulk export all cases to markdown
• Mouse Support - Click to select cases, scroll, switch tabs, and open links
• Cross-Platform - Builds for Linux, macOS, and Windows

Installation

Download the latest release for your platform from the releases page.

Or build from source:

git clone https://github.com/atgreen/agcm.git
cd agcm
make build

Configuration

Authentication

agcm uses offline tokens for authentication with the Red Hat Customer Portal API.

1. Obtain an offline token from https://access.redhat.com/management/api
2. Run agcm auth login and paste your token when prompted
3. Start the TUI with agcm

Token Storage

Tokens are stored securely using your system's native credential manager:

OS	Storage Location
macOS	Keychain (Keychain Access app)
Windows	Credential Manager
Linux	Secret Service API (GNOME Keyring / KDE Wallet)

On headless systems where no keyring is available, tokens fall back to file-based storage in the config directory.

Use agcm auth status to check which storage method is being used.

Config File

Configuration is stored at ~/.config/agcm/config.yaml:

api:
  base_url: https://api.access.redhat.com
defaults:
  account_number: ""    # Default account filter
  group_number: ""      # Default group filter
presets:                # Filter presets (keys 1-9, 0)
  "1":
    name: "Team A Critical"
    accounts: ["123456", "789012"]
    status: ["Open", "Waiting on Red Hat"]
    severity: ["1 (Urgent)", "2 (High)"]
    products: ["Red Hat Enterprise Linux"]
  "2":
    name: "All Open"
    status: ["Open"]

Usage

agcm                          # Launch the TUI
agcm -a 12345                 # Filter by account number
agcm -a 12345,67890           # Filter by multiple accounts
agcm -p 1                     # Load filter preset 1
agcm --group 67890            # Filter by case group
agcm --mask                   # Mask sensitive text for screenshots
agcm --version                # Show version
agcm --help                   # Show help

CLI Commands

In addition to the TUI, agcm provides command-line tools for scripting and automation:

List Cases

agcm list cases                     # List all cases
agcm list cases 1                   # List using filter preset 1
agcm list cases --status open       # Filter by status
agcm list cases --severity 1        # Filter by severity
agcm list cases 1 --limit 50        # Preset with limit override
agcm list accounts                  # List accessible accounts

Show Case Details

agcm show case 01234567             # Show case details in markdown
agcm show case 01234567 --comments  # Include comments (default)

Export to Markdown

agcm export case 01234567           # Export single case
agcm export case 01234567 01234568  # Export multiple cases
agcm export cases 1                 # Export using filter preset 1
agcm export cases --status open     # Export filtered cases
agcm export cases 1 -d ./exports    # Preset with output dir override
agcm export cases --bundle 1        # Bundle export for AI tools (4MB files)

Search

agcm search "kernel panic"          # Search cases and solutions
agcm search "NVMe driver" --limit 20

Authentication & Updates

agcm auth login         # Authenticate with offline token
agcm auth logout        # Remove stored credentials
agcm auth status        # Check authentication status
agcm update             # Update to latest version
agcm update --check     # Check for updates without installing

Keyboard Shortcuts (TUI)

Key	Action
↑/k, ↓/j	Navigate up/down
←/→	Switch detail tabs
gg, G	Go to top/bottom
PgUp/PgDn	Page up/down
Tab	Switch between list and detail panes
Esc	Back to list
/	Quick search by case number
f	Filter dialog
F	Clear filter
1-9, 0	Load filter preset
Ctrl+s	Save current filter to preset (then press 1-9/0)
Ctrl+F	Search within case
n, p	Next/previous comment (Comments tab)
s	Cycle sort field
S	Toggle sort order
r	Refresh
e	Export current case
E	Export all cases
B	Bundle export (4MB markdown files)
?	Toggle help
q	Quit

Mouse

• Left-click - Select case, switch tabs, click links, interact with filter dialog
• Right-click - Open case in browser
• Scroll - Navigate lists and detail content
• Drag scrollbar - Quick scroll

Building

make build          # Build for current platform
make build-all      # Build for all platforms
make release        # Create release archives with checksums
make test           # Run tests
make lint           # Run linter

Author

Anthony Green

License

This project is licensed under the GNU General Public License v3.0 or later - see the LICENSE file for details.