Fix: free trial lost on abandoned WooCommerce checkout

inc/managers/class-payment-manager.php

@@ -154,6 +154,16 @@ public function check_pending_payments($user): void {
 		}
 
 		foreach ($customer->get_memberships() as $membership) {
+			/*
+			 * Skip memberships that never completed checkout. A pending
+			 * membership represents an abandoned checkout — showing a popup
+			 * for it is misleading and may point to a WC order that no
+			 * longer exists.
+			 */
+			if (in_array($membership->get_status(), ['pending', 'cancelled'], true)) {
+				continue;
+			}
+
 			$pending_payment = $membership->get_last_pending_payment();
 
 			if ($pending_payment) {
@@ -236,6 +246,10 @@ public function render_pending_payments(): void {
 		$pending_payments = [];
 
 		foreach ($customer->get_memberships() as $membership) {
+			if (in_array($membership->get_status(), ['pending', 'cancelled'], true)) {
+				continue;
+			}
+
 			$pending_payment = $membership->get_last_pending_payment();
 
 			if ($pending_payment) {

inc/models/class-customer.php

@@ -398,10 +398,23 @@ public function has_trialed() {
 		$this->has_trialed = $this->get_meta(self::META_HAS_TRIALED);
 
 		if ( ! $this->has_trialed) {
+			/*
+			 * Exclude pending memberships from this check.
+			 *
+			 * WP Ultimo sets date_trial_end at form submit, before payment is
+			 * collected. Without this filter an abandoned checkout permanently
+			 * blocks future trials because has_trialed() finds the pending
+			 * membership and returns true immediately.
+			 *
+			 * We intentionally keep 'cancelled' in scope: a user who started a
+			 * trial, then cancelled their active membership, genuinely consumed
+			 * their trial and should not receive a second one.
+			 */
 			$trial = wu_get_memberships(
 				[
 					'customer_id'            => $this->get_id(),
 					'date_trial_end__not_in' => [null, '0000-00-00 00:00:00'],
+					'status__not_in'         => ['pending'],
 					'fields'                 => 'ids',
 					'number'                 => 1,
 				]