Skip to content

Fix required tags state after switching tag levels#89147

Merged
robertjchen merged 10 commits into
Expensify:mainfrom
nabi-ebrahimi:fix/delete-tags-when-toggle-required-tags
May 22, 2026
Merged

Fix required tags state after switching tag levels#89147
robertjchen merged 10 commits into
Expensify:mainfrom
nabi-ebrahimi:fix/delete-tags-when-toggle-required-tags

Conversation

@nabi-ebrahimi

@nabi-ebrahimi nabi-ebrahimi commented Apr 29, 2026

Copy link
Copy Markdown
Contributor

Explanation of Change

When a workspace switches between single-level and multi-level tags, the backend clears the existing tags and disables Members must tag all expenses if keeping it enabled would leave the workspace in an invalid state.

The problem is that the frontend did not reflect that backend change immediately. This created a confusing experience where the switch flow completed successfully, but the UI still showed Members must tag all expenses as enabled until the user left and revisited the workspace settings. In other words, the workspace state was valid on the backend, but the frontend temporarily showed stale information.

This PR fixes that inconsistency by updating the frontend after the tag cleanup request succeeds, so users see the correct required-tags state right away and the UI stays aligned with the backend during the tag-level switching flow.

Fixed Issues

$ #87472
PROPOSAL: #87472 (comment)

Tests

  1. Open the NewDot app.
  2. Go to Workspace Settings for a Control Workspace → Tags.
  3. Click Add tags, enter any name, and click Save.
  4. Navigate to MoreSettings, then enable Members must tag all expenses.
  5. Go to MoreImport SpreadsheetMulti-level tags.
  6. Verify the Switch Tag Levels warning modal appears, then click Switch Tag Levels.
  7. Navigate back to MoreSettings.
  8. Verify Members must tag all expenses is automatically disabled after the switch succeeds.
  • Verify that no errors appear in the JS console

Offline tests

Not applicable

QA Steps

Same as Tests.

// TODO: These must be filled out, or the issue title must include "[No QA]."

  • Verify that no errors appear in the JS console

PR Author Checklist

  • I linked the correct issue in the ### Fixed Issues section above
  • I wrote clear testing steps that cover the changes made in this PR
    • I added steps for local testing in the Tests section
    • I added steps for the expected offline behavior in the Offline steps section
    • I added steps for Staging and/or Production testing in the QA steps section
    • I added steps to cover failure scenarios (i.e. verify an input displays the correct error message if the entered data is not correct)
    • I turned off my network connection and tested it while offline to ensure it matches the expected behavior (i.e. verify the default avatar icon is displayed if app is offline)
    • I tested this PR with a High Traffic account against the staging or production API to ensure there are no regressions (e.g. long loading states that impact usability).
  • I included screenshots or videos for tests on all platforms
  • I ran the tests on all platforms & verified they passed on:
    • Android: Native
    • Android: mWeb Chrome
    • iOS: Native
    • iOS: mWeb Safari
    • MacOS: Chrome / Safari
  • I verified there are no console errors (if there's a console error not related to the PR, report it or open an issue for it to be fixed)
  • I followed proper code patterns (see Reviewing the code)
    • I verified that any callback methods that were added or modified are named for what the method does and never what callback they handle (i.e. toggleReport and not onIconClick)
    • I verified that comments were added to code that is not self-explanatory
    • I verified that any new or modified comments were clear, correct English, and explained "why" the code was doing something instead of only explaining "what" the code was doing.
    • I verified any copy / text shown in the product is localized by adding it to src/languages/* files and using the translation method
      • If any non-english text was added/modified, I used JaimeGPT to get English > Spanish translation. I then posted it in #expensify-open-source and it was approved by an internal Expensify engineer. Link to Slack message:
    • I verified all numbers, amounts, dates and phone numbers shown in the product are using the localization methods
    • I verified any copy / text that was added to the app is grammatically correct in English. It adheres to proper capitalization guidelines (note: only the first word of header/labels should be capitalized), and is either coming verbatim from figma or has been approved by marketing (in order to get marketing approval, ask the Bug Zero team member to add the Waiting for copy label to the issue)
    • I verified proper file naming conventions were followed for any new files or renamed files. All non-platform specific files are named after what they export and are not named "index.js". All platform-specific files are named for the platform the code supports as outlined in the README.
    • I verified the JSDocs style guidelines (in STYLE.md) were followed
  • If a new code pattern is added I verified it was agreed to be used by multiple Expensify engineers
  • I followed the guidelines as stated in the Review Guidelines
  • I tested other components that can be impacted by my changes (i.e. if the PR modifies a shared library or component like Avatar, I verified the components using Avatar are working as expected)
  • I verified all code is DRY (the PR doesn't include any logic written more than once, with the exception of tests)
  • I verified any variables that can be defined as constants (ie. in CONST.ts or at the top of the file that uses the constant) are defined as such
  • I verified that if a function's arguments changed that all usages have also been updated correctly
  • If any new file was added I verified that:
    • The file has a description of what it does and/or why is needed at the top of the file if the code is not self explanatory
  • If a new CSS style is added I verified that:
    • A similar style doesn't already exist
    • The style can't be created with an existing StyleUtils function (i.e. StyleUtils.getBackgroundAndBorderStyle(theme.componentBG))
  • If new assets were added or existing ones were modified, I verified that:
    • The assets are optimized and compressed (for SVG files, run npm run compress-svg)
    • The assets load correctly across all supported platforms.
  • If the PR modifies code that runs when editing or sending messages, I tested and verified there is no unexpected behavior for all supported markdown - URLs, single line code, code blocks, quotes, headings, bold, strikethrough, and italic.
  • If the PR modifies a generic component, I tested and verified that those changes do not break usages of that component in the rest of the App (i.e. if a shared library or component like Avatar is modified, I verified that Avatar is working as expected in all cases)
  • If the PR modifies a component related to any of the existing Storybook stories, I tested and verified all stories for that component are still working as expected.
  • If the PR modifies a component or page that can be accessed by a direct deeplink, I verified that the code functions as expected when the deeplink is used - from a logged in and logged out account.
  • If the PR modifies the UI (e.g. new buttons, new UI components, changing the padding/spacing/sizing, moving components, etc) or modifies the form input styles:
    • I verified that all the inputs inside a form are aligned with each other.
    • I added Design label and/or tagged @Expensify/design so the design team can review the changes.
  • If a new page is added, I verified it's using the ScrollView component to make it scrollable when more elements are added to the page.
  • I added unit tests for any new feature or bug fix in this PR to help automatically prevent regressions in this user flow.
  • If the main branch was merged into this PR after a review, I tested again and verified the outcome was still expected according to the Test steps.

Screenshots/Videos

Android: Native
Screen.Recording.2026-05-15.at.4.40.58.PM.mov
Android: mWeb Chrome
Screen.Recording.2026-05-15.at.5.51.07.PM.mov
iOS: Native
Screen.Recording.2026-05-15.at.5.12.41.PM.mov
iOS: mWeb Safari
Screen.Recording.2026-05-15.at.5.17.25.PM.mov
MacOS: Chrome / Safari
Screen.Recording.2026-05-15.at.4.37.25.PM.mov

@codecov

codecov Bot commented Apr 29, 2026

Copy link
Copy Markdown

Codecov Report

✅ Changes either increased or maintained existing code coverage, great job!

Files with missing lines Coverage Δ
src/libs/actions/Policy/Tag.ts 71.48% <80.00%> (+0.69%) ⬆️
src/pages/workspace/tags/ImportTagsOptionsPage.tsx 0.00% <0.00%> (ø)
... and 44 files with indirect coverage changes

@nabi-ebrahimi nabi-ebrahimi marked this pull request as ready for review April 29, 2026 14:54
@nabi-ebrahimi nabi-ebrahimi requested review from a team as code owners April 29, 2026 14:54
@melvin-bot melvin-bot Bot requested review from hoangzinh and trjExpensify and removed request for a team April 29, 2026 14:54
@melvin-bot

melvin-bot Bot commented Apr 29, 2026

Copy link
Copy Markdown

@hoangzinh Please copy/paste the Reviewer Checklist from here into a new comment on this PR and complete it. If you have the K2 extension, you can simply click: [this button]

@melvin-bot melvin-bot Bot removed the request for review from a team April 29, 2026 14:54
Comment thread src/pages/workspace/tags/ImportTagsOptionsPage.tsx Outdated
Comment thread src/pages/workspace/tags/ImportTagsOptionsPage.tsx Outdated
Comment thread src/pages/workspace/tags/ImportTagsOptionsPage.tsx Outdated

@trjExpensify trjExpensify left a comment

Copy link
Copy Markdown
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

I think the UX on what's being introduced here with the double modal preventing the user from switching to multiTags is pretty sub-par. Did we explore solving this in a different way? Like disabling the requiredTag toggle when you take this action, allowing the user to enable it on whatever new levels of tags they add?

CC: @Expensify/design

@dubielzyk-expensify

Copy link
Copy Markdown
Contributor

The last dialog seems to trigger as a result of changing the tags and the first one is just a fair warning. Wouldn't it make more sense to just delete the last one. Cause that is the auto-dialog that triggers when you delete your last tag/category, no?

@hoangzinh

Copy link
Copy Markdown
Contributor

If using double modals is not good, should we combine them into a new warning modal? For example:

Switching tag levels will erase all current tags. However, this action cannot be completed because your workspace requires tags.

@dubielzyk-expensify

Copy link
Copy Markdown
Contributor

I like that idea. Curious what @trjExpensify and @Expensify/design thinks.

As long as the automatic modal still applies when you delete your last category or tag outside this flow.

@trjExpensify

Copy link
Copy Markdown
Contributor

Overall, I think we're revealing a bit too much of a technical nuance here. I think the root cause of that is partly because of how multiTags are added/removed via a CSV, can't be independently managed, and ultimately how they are stored. We're going to look at solving that in the future, as it has many downstream consequences - including this one. The customer just wants to move from single to multi level tags.

Anyhow @hoangzinh I'm curious about your take on the feasibility of disabling requiredTags when you're wiping all of them in this flow to switch from single level tags to multi level tags?

@hoangzinh

hoangzinh commented May 1, 2026

Copy link
Copy Markdown
Contributor

I'm curious about your take on the feasibility of disabling requiredTags when you're wiping all of them in this flow to switch from single level tags to multi level tags?

It's feasible, @trjExpensify. I think we need to:

  • Update the BE API so that when it cleans all policy tags, it also disables requiredTags.
  • Update the FE so it can optimistically disable requiredTags.

However, if we choose this approach, can we consider doing nothing for this issue? Current behavior still allows customers to clean all tags and lets users switch to multi-level tags while keeping requiredTags as they are.

@nabi-ebrahimi

Copy link
Copy Markdown
Contributor Author

@trjExpensify, could you please take a look at this comment, when you get a chance. Thanks.

@dannymcclain

Copy link
Copy Markdown
Contributor

Overall, I think we're revealing a bit too much of a technical nuance here.

I think I agree. It's a bummer that the user gets all the way through the switch flow and then lands on a "You can't do that" modal. It might be better if we just warn them that switching tag levels with disable "Members must tag all expenses" and they'll have to re-enable it or something like that. Not totally sure what would be best, but I agree with Tom that this doesn't feel like it.

@trjExpensify

Copy link
Copy Markdown
Contributor

However, if we choose this approach, can we consider doing nothing for this issue? Current behavior still allows customers to clean all tags and lets users switch to multi-level tags while keeping requiredTags as they are.

What do you mean by "do nothing for this issue"? If the toggle for required tags is enabled and the user has no tags at all, what are the downstream consequences of that?

@hoangzinh

Copy link
Copy Markdown
Contributor

Anyhow @hoangzinh I'm curious about your take on the feasibility of disabling requiredTags when you're wiping all of them in this flow to switch from single level tags to multi level tags?

Hi @trjExpensify, I apologize for my previous comment regarding the current behavior here. Upon retesting, I found that the backend actually functions as you described. Specifically, the backend will automatically disable requiredTags when it removes all tags.

The only issue we currently face is in the FE. Users must revisit the workspace to see that requiredTags have been disabled. I believe we should optimistically disable the requiredTags in the FE in this case.

Screen.Recording.2026-05-09.at.17.48.10.mov

@trjExpensify

Copy link
Copy Markdown
Contributor

Ah cool, then we don't need the "double modal" either. Nice! 👍

@hoangzinh

Copy link
Copy Markdown
Contributor

Yes, @trjExpensify

@nabi-ebrahimi can you work on this FE part?

The only issue we currently face is in the FE. Users must revisit the workspace to see that requiredTags have been disabled. I believe we should optimistically disable the requiredTags in the FE in this case.

}, [isMultiLevelTags, policyTagLists]);

const handlePostConfirmTagSwitch = () => {
cleanPolicyTags(policyID, !!policy?.requiresTag);

Copy link
Copy Markdown
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

I believe it will enable the policy.requiresTag when the user switches between a single tag and a multi-level tag. We should only optimistically mark policy.requiresTag as false when it is enabled.

Copy link
Copy Markdown
Contributor Author

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

@hoangzinh Thank you for pointing this out. I updated the logic so that we only pass this flag when \policy.requiresTagis explicitly enabled, which ensures we only markpolicy.requiresTagasfalse in the intended case.

}

function cleanPolicyTags(policyID: string) {
// We do not have any optimistic data or success data for this command as this action cannot be done offline

Copy link
Copy Markdown
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

This action can not be done offline. Should we only mark it on successData?

Copy link
Copy Markdown
Contributor Author

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

@hoangzinh Thank you for the suggestion. I moved the \requiresTagupdate fromoptimisticDatatosuccessData only, since this action is not supported offline. This means the UI will now reflect the change only after the request succeeds. I also updated the related tests accordingly.

@hoangzinh

Copy link
Copy Markdown
Contributor
  1. Verify the app navigates to the import flow without showing the Cannot delete or disable all tags modal.

@nabi-ebrahimi Should we remove this test step? It seems redundant to me.

@hoangzinh

hoangzinh commented May 14, 2026

Copy link
Copy Markdown
Contributor

Reviewer Checklist

  • I have verified the author checklist is complete (all boxes are checked off).
  • I verified the correct issue is linked in the ### Fixed Issues section above
  • I verified testing steps are clear and they cover the changes made in this PR
    • I verified the steps for local testing are in the Tests section
    • I verified the steps for Staging and/or Production testing are in the QA steps section
    • I verified the steps cover any possible failure scenarios (i.e. verify an input displays the correct error message if the entered data is not correct)
    • I turned off my network connection and tested it while offline to ensure it matches the expected behavior (i.e. verify the default avatar icon is displayed if app is offline)
  • I checked that screenshots or videos are included for tests on all platforms
  • I included screenshots or videos for tests on all platforms
  • I verified that the composer does not automatically focus or open the keyboard on mobile unless explicitly intended. This includes checking that returning the app from the background does not unexpectedly open the keyboard.
  • I verified tests pass on all platforms & I tested again on:
    • Android: HybridApp
    • Android: mWeb Chrome
    • iOS: HybridApp
    • iOS: mWeb Safari
    • MacOS: Chrome / Safari
  • If there are any errors in the console that are unrelated to this PR, I either fixed them (preferred) or linked to where I reported them in Slack
  • I verified proper code patterns were followed (see Reviewing the code)
    • I verified that any callback methods that were added or modified are named for what the method does and never what callback they handle (i.e. toggleReport and not onIconClick).
    • I verified that comments were added to code that is not self explanatory
    • I verified that any new or modified comments were clear, correct English, and explained "why" the code was doing something instead of only explaining "what" the code was doing.
    • I verified any copy / text shown in the product is localized by adding it to src/languages/* files and using the translation method
    • I verified all numbers, amounts, dates and phone numbers shown in the product are using the localization methods
    • I verified any copy / text that was added to the app is grammatically correct in English. It adheres to proper capitalization guidelines (note: only the first word of header/labels should be capitalized), and is either coming verbatim from figma or has been approved by marketing (in order to get marketing approval, ask the Bug Zero team member to add the Waiting for copy label to the issue)
    • I verified proper file naming conventions were followed for any new files or renamed files. All non-platform specific files are named after what they export and are not named "index.js". All platform-specific files are named for the platform the code supports as outlined in the README.
    • I verified the JSDocs style guidelines (in STYLE.md) were followed
  • If a new code pattern is added I verified it was agreed to be used by multiple Expensify engineers
  • I verified that this PR follows the guidelines as stated in the Review Guidelines
  • I verified other components that can be impacted by these changes have been tested, and I retested again (i.e. if the PR modifies a shared library or component like Avatar, I verified the components using Avatar have been tested & I retested again)
  • I verified all code is DRY (the PR doesn't include any logic written more than once, with the exception of tests)
  • I verified any variables that can be defined as constants (ie. in CONST.ts or at the top of the file that uses the constant) are defined as such
  • If a new component is created I verified that:
    • A similar component doesn't exist in the codebase
    • All props are defined accurately and each prop has a /** comment above it */
    • The file is named correctly
    • The component has a clear name that is non-ambiguous and the purpose of the component can be inferred from the name alone
    • The only data being stored in the state is data necessary for rendering and nothing else
    • For Class Components, any internal methods passed to components event handlers are bound to this properly so there are no scoping issues (i.e. for onClick={this.submit} the method this.submit should be bound to this in the constructor)
    • Any internal methods bound to this are necessary to be bound (i.e. avoid this.submit = this.submit.bind(this); if this.submit is never passed to a component event handler like onClick)
    • All JSX used for rendering exists in the render method
    • The component has the minimum amount of code necessary for its purpose, and it is broken down into smaller components in order to separate concerns and functions
  • If any new file was added I verified that:
    • The file has a description of what it does and/or why is needed at the top of the file if the code is not self explanatory
  • If a new CSS style is added I verified that:
    • A similar style doesn't already exist
    • The style can't be created with an existing StyleUtils function (i.e. StyleUtils.getBackgroundAndBorderStyle(theme.componentBG)
  • If the PR modifies code that runs when editing or sending messages, I tested and verified there is no unexpected behavior for all supported markdown - URLs, single line code, code blocks, quotes, headings, bold, strikethrough, and italic.
  • If the PR modifies a generic component, I tested and verified that those changes do not break usages of that component in the rest of the App (i.e. if a shared library or component like Avatar is modified, I verified that Avatar is working as expected in all cases)
  • If the PR modifies a component related to any of the existing Storybook stories, I tested and verified all stories for that component are still working as expected.
  • If the PR modifies a component or page that can be accessed by a direct deeplink, I verified that the code functions as expected when the deeplink is used - from a logged in and logged out account.
  • If the PR modifies the UI (e.g. new buttons, new UI components, changing the padding/spacing/sizing, moving components, etc) or modifies the form input styles:
    • I verified that all the inputs inside a form are aligned with each other.
    • I added Design label and/or tagged @Expensify/design so the design team can review the changes.
  • If a new page is added, I verified it's using the ScrollView component to make it scrollable when more elements are added to the page.
  • For any bug fix or new feature in this PR, I verified that sufficient unit tests are included to prevent regressions in this flow.
  • If the main branch was merged into this PR after a review, I tested again and verified the outcome was still expected according to the Test steps.
  • I have checked off every checkbox in the PR reviewer checklist, including those that don't apply to this PR.

Screenshots/Videos

Android: HybridApp
Screen.Recording.2026-05-15.at.17.20.35.mov
Android: mWeb Chrome
Screen.Recording.2026-05-15.at.17.14.04.mov
iOS: HybridApp
Screen.Recording.2026-05-15.at.17.33.22.mov
iOS: mWeb Safari
Screen.Recording.2026-05-15.at.17.24.10.mov
MacOS: Chrome / Safari
Screen.Recording.2026-05-15.at.17.10.08.mov

@nabi-ebrahimi

nabi-ebrahimi commented May 14, 2026

Copy link
Copy Markdown
Contributor Author

@nabi-ebrahimi Should we remove this test step? It seems redundant to me.

@hoangzinh Thank you for catching this. I agree that this test step is redundant, so I removed it from the test steps.

@hoangzinh

Copy link
Copy Markdown
Contributor

@nabi-ebrahimi can you update the PR description + PR title so it matches what we are trying to fix?

@nabi-ebrahimi nabi-ebrahimi changed the title Fix deletion of all tags when enabling "Members must tag all expenses" Fix required tags state after switching tag levels May 15, 2026
@nabi-ebrahimi

Copy link
Copy Markdown
Contributor Author

@nabi-ebrahimi can you update the PR description + PR title so it matches what we are trying to fix?

@hoangzinh Thank you for the clarification. I have updated the PR title and description to better reflect the issue we are addressing in this PR.

@hoangzinh

Copy link
Copy Markdown
Contributor

@trjExpensify can you review this PR again? TY

@trjExpensify trjExpensify left a comment

Copy link
Copy Markdown
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

Much more graceful. Thank you!

@hoangzinh hoangzinh left a comment

Copy link
Copy Markdown
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

LGTM

@melvin-bot melvin-bot Bot requested a review from robertjchen May 19, 2026 08:31
@nabi-ebrahimi

Copy link
Copy Markdown
Contributor Author

@robertjchen, could you please take a look at this pr, when you get a chance. thanks.

@robertjchen robertjchen left a comment

Copy link
Copy Markdown
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

Looks good to me!

@robertjchen robertjchen merged commit 2703b90 into Expensify:main May 22, 2026
60 of 62 checks passed
@github-actions

Copy link
Copy Markdown
Contributor

🚧 @robertjchen has triggered a test Expensify/App build. You can view the workflow run here.

@OSBotify

Copy link
Copy Markdown
Contributor

✋ This PR was not deployed to staging yet because QA is ongoing. It will be automatically deployed to staging after the next production release.

@OSBotify

Copy link
Copy Markdown
Contributor

🚀 Deployed to staging by https://github.com/robertjchen in version: 9.3.80-0 🚀

platform result
🕸 web 🕸 success ✅
🤖 android 🤖 success ✅
🍎 iOS 🍎 success ✅

Bundle Size Analysis (Sentry):

@MelvinBot

Copy link
Copy Markdown
Contributor

No help site changes are required for this PR.

This is a frontend bug fix for UI state synchronization — the "Members must tag all expenses" toggle now correctly reflects the backend state immediately after switching tag levels, instead of requiring the user to navigate away and back. The underlying behavior is unchanged, and the relevant help articles (Create and Manage Expense Tags, Require Tags and Categories for Expenses) don't document this internal state management detail, nor should they.

@lanitochka17

Copy link
Copy Markdown

Deploy Blocker ##91483 was identified to be related to this PR.

pull Bot pushed a commit to ykatyhoney/Expensify_App that referenced this pull request May 24, 2026
…ete-tags-when-toggle-required-tags"

This reverts commit 2703b90, reversing
changes made to c6eb6c1.
@hoangzinh

Copy link
Copy Markdown
Contributor

@nabi-ebrahimi our PR is reverted. Can you take a look at DB and bring our PR back again? TY

@OSBotify

Copy link
Copy Markdown
Contributor

🚀 Deployed to staging by https://github.com/robertjchen in version: 9.3.81-0 🚀

platform result
🕸 web 🕸 success ✅
🤖 android 🤖 cancelled 🔪
🍎 iOS 🍎 cancelled 🔪

@MelvinBot

Copy link
Copy Markdown
Contributor

No help site changes are required.

This PR is a bug fix for frontend state synchronization — after switching between single-level and multi-level tags, the Members must tag all expenses toggle now immediately reflects the backend state instead of appearing stale. No user-facing workflows, UI labels, navigation paths, or features changed.

The relevant help articles (Require-tags-and-categories-for-expenses.md and Create-and-manage-expense-tags.md) don't reference this internal timing behavior and remain accurate as-is.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment

Labels

None yet

Projects

None yet

Development

Successfully merging this pull request may close these issues.

9 participants