[help] Mosaico - I can't upload the html WITH the pictures.

[Celine-drieat]

Hi, I've used Mosaico for 3 years, great ap! but today I can't upload my html as usual . Pictures won't appear. The file is a ZIP with on one side an html without pictures and on the other side pictures files . The test is working , but not the upload. I need to send my newsletter tomorrow , please HELP ! Thanks!

[bago]

We're sorry but Mosaico demo has never been intended to be used for hosting your images for sending emails but just as a demo of the email builder.

Mosaico.io have been abused by phisher/spammer using its image hosting so we had to remove that facility (as it was simply a demo) and moved to a different solution: now you download the full result (html+images) as a ZIP and if you want to send it via email you have to find a place to host your images.

[Celine-drieat]

Helle, thank you very much for your answer.
How can you "mix" again image and html? When you say " a place to host your images" , does it necessary mean " on line" in a cloud, or can it be in a computer?
Does it have to be coded?
( Sorry for my questions , I'm not an IT specialist at all...) .

Thanks

[bago]

you have to upload them on an internet reachable host with its own public web server.

How did you send the emails generated by mosaico, in past? Did you use a tool/service? Which one?

[Celine-drieat]

We were simply copying the entire code HTML given by Mosaïco within the email of our mailing box.

[Celine-drieat]

no particular tool

[bago]

what do you mean with "within the email of our mailing box." ? What's you "mailing box"?

[Celine-drieat]

We were using the tool " code source" through the mail when writing a "new message" and copy the html .
Thank you for your interest in our problem. We will try to find another way. Have a nice day.