diff --git a/tests/common/devices.py b/tests/common/devices.py
index a2cf8d9080c..6ab533677e1 100644
--- a/tests/common/devices.py
+++ b/tests/common/devices.py
@@ -454,7 +454,7 @@ def critical_process_status(self, service):
             return result
 
         # get process status for the service
-        output = self.command("docker exec {} supervisorctl status".format(service))
+        output = self.command("docker exec {} supervisorctl status".format(service), module_ignore_errors=True)
         logging.info("====== supervisor process status for service {} ======".format(service))
 
         for l in output['stdout_lines']: