demo-scv-connector/sampleContactCenter.xml at master · salesforce/demo-scv-connector · GitHub

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<callCenter>
    <section sortOrder="0" name="reqGeneralInfo" label="General Information">
        <item sortOrder="0" name="reqInternalName" label="InternalName">INTERNAL_NAME</item>
        <item sortOrder="1" name="reqDisplayName" label="Display Name">Display Name</item>
        <item sortOrder="2" name="reqVendorInfoApiName" label="Conversation Vendor Info Developer Name">namespace__vendorName</item>
    </section>

    <section sortOrder="1" name="reqHvcc" label="SCV Settings">
        <item sortOrder="0" name="reqTelephonyIntegrationCertificate" label="Telephony Integration Certificate">CERTIFICATE</item>
        <item sortOrder="1" name="reqLongDistPrefix" label="Long Distance Prefix">+1</item>
    </section>

    <section sortOrder="2" name="providerSettings1" label="Button Assignment">
        <item sortOrder="0" name="custom0" label="custom0">Custom0</item>
        <item sortOrder="1" name="custom1" label="custom1">Custom1</item>
        <item sortOrder="2" name="custom2" label="custom2">Custom2</item>
    </section>
    <section sortOrder="3" name="providerSettings2" label="Dialing Options">
        <item sortOrder="0" name="custom0" label="custom0">Custom0</item>
        <item sortOrder="1" name="custom1" label="custom1">Custom1</item>
        <item sortOrder="2" name="custom2" label="custom2">Custom2</item>
    </section>
</callCenter>