Please correct your GitHub billing information with your last name exactly as it appears in your academic affiliation document.

[GT-740]

Hi everyone,

Unable to register in https://education.github.com/pack/join due to these error messages:

• Please correct your GitHub billing information with your first name exactly as it appears in your academic affiliation document. Do not use a variation of your name or a nickname.
• Please correct your GitHub billing information with your last name exactly as it appears in your academic affiliation document.

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Same issue also occurs for all of these people, the ones who responded in their posts and potentially many more:
https://github.com/orgs/community/discussions/70043
https://github.com/orgs/community/discussions/68725
https://github.com/orgs/community/discussions/70008
https://github.com/orgs/community/discussions/69755

The problem is that it tells you to re-check the information you've entered. In reality, it wants you to enter an incorrectly translated entries instead of an officially transliterated ones as this answer states. After translating first and last names through bing it actually accepted the form for me. I'd say it's a bug, it should work with any official variants written on the ID.

A suggestion...(optional)

Compare to official first/last name variants instead of translated ones. Correct the error message and/or allow to open support ticket when such case is detected in future until the problem is fixed.

[YuuSanLearnCode]

thank you. That fix for me

[JaehunLee314]

This worked for me too. It seems like that even though I've uploaded English version of
my school ID, the system somehow changed my name into Bing translation result. Why...

[Suzukitakeko]

Thanks!