I'm a uopeople student and github is refusing my student application even though I provided the correct document

[abdalmenemalabde]

Hi everyone,

Hi everyone,
I'm a uopeople student and github is refusing my student application even though I provided the correct document

can someone help me activate my student account
Kind regards.

[davevad93]

Hi @abdalmenemalabde,

Make sure to fill in your billing info and GitHub profile with your full name exactly as it appears on your academic transcript and don't use a VPN. Then log out and log back into GitHub before reapplying, because the application system gets stuck in a loop even after the required information has been updated.

If you still get rejected, submit the application using another device, such as a smartphone or another PC.

If none of the above works, I recommend you contact support by opening a ticket here, select "Other" and explain your problem.