Ownerless Organization caused by unassigned ownership

[ahmetmln44]

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I converted an account to organization and set my personal account as owner but i see that ownership has not transferred my personal account now the account converted to organization is ownerless i think, what can i do ? I've created a ticket, anything else i can do ? thanks for the help.

[queenofcorgis]

Hey there! 👋

Thanks for posting in the GitHub Community, @ahmetmln44 ! We're happy you're here. You are more likely to get a useful response if you are posting in the applicable category. The Accessibility category is a place for our community to discuss and provide feedback on the digital accessibility of GitHub products. Digital accessibility means that GitHub tools, and technologies, are designed and developed so that people with disabilities can use them.

I've gone ahead and moved this to the correct category for you, Enterprise. Good luck!

[ahmetmln44]

Thanks Lili , you did well, will definitely assign correct category for next !  I think I will need some internal support to handle my issue anyway , lets see.Thank you !--Sent from Yandex Mail for mobile15.10.2025, 16:36, "Lili" ***@***.***>: Hey there! 👋 Thanks for posting in the GitHub Community, @ahmetmln44 ! We're happy you're here. You are more likely to get a useful response if you are posting in the applicable category. The Accessibility category is a place for our community to discuss and provide feedback on the digital accessibility of GitHub products. Digital accessibility means that GitHub tools, and technologies, are designed and developed so that people with disabilities can use them. I've gone ahead and moved this to the correct category for you, Enterprise. Good luck! —Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you were mentioned.Message ID: ***@***.***>

[Aqib121201]

The fastest fix is to accept the pending owner invite for the new organization from your personal account. After a conversion GitHub sends an org owner invitation to the account you selected. Sign in as your personal account and open the org invites page directly at org name then invitation. If you see the invite accept it and you will become owner. To confirm it worked open the org People page and check that your role shows as Owner.

If there is no invite and no other owner exists you cannot fix this yourself. Reply to your existing support ticket and state that the organization is ownerless after account conversion. Include the org name the username that was converted when the conversion happened and proof of control such as the billing email or invoice id or the ability to place a DNS TXT record on a verified domain. Support can attach your personal account as owner after verification.

If you use Enterprise and have enterprise owners ask one of them to add your personal account as an org owner from the enterprise level. If that is not available keep working through the support ticket since only GitHub can restore ownership when no owners remain.

If this solved it please mark the answer as helpful so others can find it.

[Denoroy737]

You’ve taken the correct step by creating a support ticket. Only GitHub Support can restore ownership for an ownerless organization. Please wait for their response and ensure the associated email remains active for verification.