When will you be able to fix the issue you created on my account

[Adnstudio95-Belgique]

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Are you able to give a support in 2025 that is normally by phone or chat with options of callback ?

are you able to fix your own account issue ? because Mine is since the begin wrong or not able to work ?

did you have a working products where your employee is able to respond normally to a client questions ?

When you're ready give us a respond because actually Github is amazing bad applications with just no support !

[Dev-Mahek]

Hi there 👋, I can understand your frustration. GitHub doesn’t currently offer direct phone or live chat support, and callbacks aren’t available at this time. Most account related or product issues need to be handled through the GitHub Support portal, where you can open a ticket and track responses from the support team.

If your account has been misconfigured or isn’t working as expected, I’d recommend submitting a request under “Profile” at:
👉 https://support.github.com/request

GitHub’s support team typically replies via email, and while response times can vary, that’s the official way to get help with account level issues.

I agree that improving direct support options (like chat or callback) would make the experience much better it’s definitely good feedback for the GitHub team.

[Adnstudio95-Belgique]

Hi, sir thanks for answering,

The idea was just to try to fix issue we still have since the begin with the account

i just need to name it correctly not adnstudio95-Belgique but " Adnstudio95"

as the name of the brands that is legally deposit like " adnstudio95" it should be

i already try to get on a support session with github but they don't understand

what to do and myself i loose my all years subscription for enterprise because it's

still not set correctly to assign correctly the name on repositery

they should have to made those change to put the account active under enterprise

like we can not have a talk with them it's become a complicate thing, but loosing the all years

for that only cause they not assume to have a talk to resolve a products support case is amazing

[Dev-Mahek]

I hope they can get your “adnstudio95” name fixed soon.👍