Request to disconnect custom domain cronoshop.eu from repository gattomorto24/cronoshop-beta4

[Prova6401]

Hello GitHub Support / Community,

I am requesting assistance to disconnect the custom domain cronoshop.eu from the repository gattomorto24/cronoshop-beta4.

Background:

• I am the owner of the domain cronoshop.eu and I control its Registrar account on Register.it.
• The repository gattomorto24/cronoshop-beta4 currently has the domain linked to GitHub Pages, but I no longer have access to some GitHub accounts that may have contributed to this repository, including Prova6042. I do have access to prova6401 and other accounts.
• The original GitHub account(s) require Google SSO for sign-in, and I do not know the Google emails associated with them, so I cannot sign into those accounts to remove the domain myself.

What I can provide:

• I can add a DNS TXT record (or any verification record) on cronoshop.eu immediately if you provide the verification token.
• I can attach proof of domain control: screenshot of my Register.it DNS panel showing I am logged-in and able to edit DNS; WHOIS / registration proof; and a ZIP of the site code / local commits (commits.txt) proving ownership of the content.
• My current GitHub username: prova6401 (I have access to this and other accounts).
• My contact email for follow-up: [email protected]

Requested action:
Please help me by doing one of the following, whichever is feasible:

1. Disconnect the custom domain cronoshop.eu from gattomorto24/cronoshop-beta4 so I can link it to a new repository under my account, or
2. Provide instructions and a verification token so I can prove domain ownership via a DNS TXT record and you can then release the domain from the old repository.

I appreciate any guidance on the required steps and I am ready to provide screenshots or add the TXT record right away.

Best regards,
Antonino Strano — GitHub: prova6401 — Contact: [email protected]

[rudra-swnt-12]

Getting locked out by an old SSO email is a total nightmare.

[mecodeatlas]

Hi @Prova6401, thanks for sharing the details here.

This request goes beyond what we can assist with through the Community, since it involves actions that require access to private account data. Please reach out to GitHub Support, and they’ll be able to review your situation.

As no other Community Discussions team members will be able to provide additional help with account related questions I am going to close this discussion.

Best of luck!