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Select Topic AreaQuestion GitHub Feature AreaOther BodyI’m unable to sign in to vercel or Netlify with my GitHub account it keep saying verification failed |
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Hey there! 👋 Thanks for posting in the GitHub Community, @0xtunex ! We're happy you're here. You are more likely to get a useful response if you are posting in the applicable category and including as many relevant details as possible. The Accessibility category is a place for our community to discuss and provide feedback on the digital accessibility of GitHub products. Digital accessibility means that GitHub tools, and technologies, are designed and developed so that people with disabilities can use them. I've gone ahead and moved this to the correct category for you, |
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This issue usually happens when GitHub’s OAuth verification fails during the login handshake with Vercel or Netlify. A few things you can try that often resolve it:
✅ If none of the above fixes work, it might be a temporary issue on Vercel/Netlify’s end. In that case, check their [status pages](https://www.vercel-status.com/) or [Netlify status](https://www.netlifystatus.com/). 👉 Usually, re-authorizing the app in GitHub + clearing cache fixes this for most people. |
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It looks like you're encountering a common issue when trying to authenticate with GitHub on either Netlify or Vercel. Let's break this down and troubleshoot each service step by step. Netlify — “Verification Failed” or Authentication ErrorsCommon Scenario & Fix:
If You See “Account Requires Additional Verification”:
Vercel — “Verification Failed” or “Account Not Found” IssuesPossible Causes & Workarounds:
Recommended Steps:
If You Get “Account Not Found”:
Troubleshooting Summary
Platform | Common Error Message | Suggested Fix
-- | -- | --
Netlify | Email already registered or Requires verification | 1. Log in via email/password. 2. Reset password if needed. 3. Disconnect/reconnect GitHub in settings. 4. Submit a support ticket if verification email never arrives.
Vercel | Authentication fails, Account not found, or phone blocked | 1. Disconnect GitHub in settings. 2. Reconnect GitHub. 3. Clear cache or use different browser. 4. Contact support at [email protected] if problem persists.
Netlify — “Verification Failed” or Authentication Errors Issue: You get errors like: “We already have a registered user with this email address.” “Your account requires additional verification.” Why It Happens: GitHub-authenticated accounts and email/password accounts can conflict if they share the same email. Solution: Log in with email and password (not GitHub). If you don’t have a password yet, use the password reset form to set one up. Netlify Support Forums Once logged in, go to Settings → Connected Accounts and disconnect or update the GitHub account linked to your Netlify account. Netlify Support Forums Log out, then try signing in again—this time using GitHub. At this point, both login methods should work. Netlify Support Forums If You See “Account Requires Additional Verification”: This usually means Netlify flagged your account for extra checks: You might not receive the verification email, even in your spam folder. Best Next Step: Submit a support request through their helpdesk, specifically choosing “Login/Signup” as the issue category. Netlify Support Forums Vercel — “Verification Failed” or “Account Not Found” Issues Mismatched or stale OAuth link — Your GitHub connection might be outdated or misconfigured. Phone verification blocked — Rare—but possible. Some users have seen errors like “verification phone number has been temporarily blocked.” Recommended Steps: Go to Vercel → Account Settings → Authentication. Disconnect any existing GitHub account. Reconnect the correct GitHub account from scratch. Clear browser cache and cookies, or try another browser/incognito window. Log out and log back in with GitHub to complete authentication. Vercel Community If You Get “Account Not Found”: This suggests Vercel doesn’t recognize your GitHub account as connected. Solution: Reach out to Vercel support at [email protected] When the issue began The steps you’ve already tried Troubleshooting Summary |
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Done already thank you
had to reach out to their support and they verified already