Issue with Copilot Pro subscription - premium models fallback to free

[AbdullahAbbas08]

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I have an active Copilot Pro subscription ($10/month), and my next payment is scheduled for Sep 24, 2025. However, when I use GitHub Copilot with premium models, it always falls back to the free models.

get me message
"You have exceeded your premium request allowance. We have automatically switched you to GPT-4.1 which is included with your plan. Enable additional paid premium requests to continue using premium models.
"

Could you please check my account and help me resolve this issue?

[suraweera-AGSS]

Hi @AbdullahAbbas08,

The message you’re seeing isn’t about your subscription expiring — it means you’ve hit the premium model request allowance for your current billing cycle. GitHub Copilot Pro ($10/month) includes premium models, but they come with a fair-use cap. When you exceed that cap, Copilot automatically falls back to the included GPT-4.1 (which is still premium compared to the free tier, but not the “on-demand” premium models).

✅ A few things you can check:

1. Subscription status – Confirm in your GitHub Billing Settings that your Copilot Pro plan is still active and not past due.

2. Usage limit – The “You have exceeded your premium request allowance” message is normal when your quota resets only at the start of your next billing cycle.

3. Upgrade option – At the moment, GitHub doesn’t provide a way to buy extra premium requests beyond the monthly allowance. The only option is to wait until your usage resets.

4. Fallback behavior – During this time, Copilot still works and falls back to GPT-4.1 or free models, so you can keep coding without interruption.

👉 If you believe your usage hasn’t exceeded the cap, or the fallback happens too early, I’d recommend opening a GitHub Support ticket
with your account details so they can review it directly.

[AbdullahAbbas08]

In the message, it shows me the usage from the previous month, which ended on August 24. Then I paid for the renewal, but the usage from last month was not reset properly.

[suraweera-AGSS]

Thanks for clarifying. From your description, it looks like your Copilot Pro renewal went through, but the premium usage counter didn’t reset when your new billing cycle started. That’s why the system is still showing usage from the previous month and falling back to free models.
✅ What you can do:

1. Double-check your Billing history at GitHub Billing Settings to confirm the renewal date was processed correctly.
2. Log out and back in to GitHub Copilot (or restart VS Code/your IDE) — sometimes cached usage info needs to refresh.
3. If it still shows old usage, this is most likely a backend sync issue on GitHub’s side. In that case, open a ticket with GitHub Support so they can manually reset your premium allowance.
   🔗 GitHub Billing Settings: https://github.com/settings/billing
   🔗 GitHub Support: https://support.github.com/contact

If you satisfy with this answer, Press the Answered button. Thank you!

[AbdullahAbbas08]

[suraweera-AGSS]

🔗 GitHub Billing Settings: https://github.com/settings/billing
🔗 GitHub Support: https://support.github.com/contact

Contact No: (877) 448-4820

If you satisfy with this answer, Just press the Answered button. Thank you!