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[samatncm]

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We have moved from sponsorship to paid subscription and are seeing '"GitHub Actions workflows can't be executed on this repository. Your account's billing is currently locked. Please update your payment information."' when trying to run workflows,

have tried everything creating cost centres and budgets to updating payment info. We have logged a ticket #3612929 over a week ago, no response, very disappointed with this, really impacting as we can't run any builds!

[github-actions[bot]]

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[queenofcorgis]

Hi @samatncm,

Thank you for your patience. The community is unable to assist with nor escalate your ticket, but we can assure you it is in the right place. It will be answered in the order it was received based on our team's resources and the amount of tickets ahead of yours. We appreciate your understanding!

As no other Community Discussions team members will be able to provide additional help with account related questions I am going to close this discussion.

Thank you!