log in stuck on 'Retrieving GitHub Device Code' #114032
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| This issue appears closed, but there's no resolution? I am seeing the same issue 4 months later. | 
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| happening again as of may 7 2025 Android Studio Meerkat Feature Drop | 2024.3.2 | 
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| still facing this issue, any resolution? | 
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| solved issue by uninstall it, restart pc and install again | 
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I am trying to log in my Copilot on Pycharm and am getting a pop-up with 'Retrieving GitHub Device Code' that never closes. Other discussions on this forum talk about HTTP proxies, but my connection tests to github.com succeed.
Copilot had been logged in and working but then stopped with an update (several updates back). It updated several times while Copilot wasn't working for me and I am just now dealing with it. I had been paying for the $10/month individual seat.
I thought maybe it was a licensing issue, since the Billing and Plans page showed I was on the Free copilot plan. Without seeing a way to upgrade to the $10/month plan, I bought one $19/month business seat, which is reflected in the Copilot > Access menu page. However, on my Billing and Plans page, it still says I'm signed up for Copilot Free.
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