Add standard issue template

Author: hsanjuan

.github/ISSUE_TEMPLATE/config.yml

@@ -0,0 +1,8 @@
+blank_issues_enabled: false
+contact_links:
+ - name: Getting Help on IPFS
+   url: https://ipfs.io/help
+   about: All information about how and where to get help on IPFS.
+ - name: IPFS Official Forum
+   url: https://discuss.ipfs.io
+   about: Please post general questions, support requests, and discussions here.

.github/ISSUE_TEMPLATE/open_an_issue.md

@@ -0,0 +1,19 @@
+---
+name: Open an issue
+about: Only for actionable issues relevant to this repository.
+title: ''
+labels: need/triage
+assignees: ''
+
+---
+<!--
+Hello! To ensure this issue is correctly addressed as soon as possible by the IPFS team, please try to make sure:
+
+- This issue is relevant to this repository's topic or codebase.
+
+- A clear description is provided. It should includes as much relevant information as possible and clear scope for the issue to be actionable.
+
+FOR GENERAL DISCUSSION, HELP OR QUESTIONS, please see the options at https://ipfs.io/help or head directly to https://discuss.ipfs.io.
+
+(you can delete this section after reading)
+-->