chore(main): release 2.0.0 (#124)

See https://github.com/googleapis/repo-automation-bots/blob/main/packages/owl-bot/README.md
Co-authored-by: release-please[bot] <55107282+release-please[bot]@users.noreply.github.com>
Co-authored-by: Owl Bot <gcf-owl-bot[bot]@users.noreply.github.com>

Author: release-please[bot]

contact-center-insights/package.json

@@ -14,7 +14,7 @@
   },
   "dependencies": {
     "@google-cloud/bigquery": "^5.7.1",
-    "@google-cloud/contact-center-insights": "^1.11.0",
+    "@google-cloud/contact-center-insights": "^2.0.0",
     "@google-cloud/pubsub": "^2.17.0"
   },
   "devDependencies": {